The Pulse of Work in 2026

Explore the results of GoTo's study on global trends in effective AI use, the risks of AI overreliance, and more.
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Latest Insights

/blog/belonging-is-not-just-a-word
At GoTo, Belonging Isn't Just a Word
06/15/2026
/blog/hidden-costs-fragmented-cx
The hidden cost of fragmented CX: Why businesses can’t afford to use piecemeal AI solutions
05/29/2026
/blog/turn-ai-into-business-results
AI Is Scaling Fast. How Do You Turn It into Real Business Results?
05/01/2026
/blog/the-advantage-of-goto-connect-ai-receptionist
Why Your Business Can’t Afford to Miss Another Call: The Advantage of GoTo Connect AI Receptionist
03/25/2026
/blog/himss-global-health-conference-2026
HIMSS 2026: AI Is No Longer Emerging. It's Operationalizing.
03/17/2026
/blog/nada-2026-recap
NADA 2026 Unwrapped: Why the Smartest Dealerships are Moving Faster than Ever
02/17/2026
/blog/2026-predictions
GoTo’s 2026 Predictions: Practical AI, Unified Platforms, and Building Trust
01/16/2026
/blog/how-ai-is-reshaping-customer-experience-for-smbs
The Digital Workforce Is Here: How AI Is Reshaping Customer Experience for SMBs
10/31/2025
/blog/partner-appreciation-week-2025
Celebrating Partner Appreciation Week 2025: Boundless Partnerships
10/14/2025