The Pulse of Work in 2026

Explore the results of GoTo's study on global trends in effective AI use, the risks of AI overreliance, and more.
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Latest Insights

/blog/2026-predictions
GoTo’s 2026 Predictions: Practical AI, Unified Platforms, and Building Trust
01/16/2026
/blog/how-ai-is-reshaping-customer-experience-for-smbs
The Digital Workforce Is Here: How AI Is Reshaping Customer Experience for SMBs
10/31/2025
/blog/partner-appreciation-week-2025
Celebrating Partner Appreciation Week 2025: Boundless Partnerships
10/14/2025
/blog/how-to-unlock-the-hidden-value-in-customer-communication-data
How to unlock the hidden value in customer communication data
10/06/2025
/blog/ai-receptionist-auto-scheduling
Meet GoTo Connect AI Receptionist: Smarter Scheduling, Happier Customers, and Busier Bays
09/25/2025
/blog/driving-dealership-challenges-into-opportunities
A Conversation with Bob Calabrese: Driving Dealership Challenges into Opportunities
09/03/2025
/blog/webinar-pulse-of-work-business-takeways
Pulse Of Work Webinar Recap: 6 Surprising Business Takeaways from 2025 Global AI Survey
08/21/2025
/blog/top-5-franchise-communication-challenges
Top 5 Franchise Communication Challenges (and How to Fix Them)
08/11/2025
/blog/scalable-enterprise-communications
Why Scalable Unified Communication Platforms Matter for Modern Enterprise Businesses
07/30/2025