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/blog/4-most-common-call-center-problems-and-how-to-fix-them
The 4 Most Common Call Center Problems (and How to Fix Them)
As a call center manager, you face challenges from every side. We’ll address the four most common problems faced by call centers, and offer some fixes.
08/07/2017
/blog/5-free-apps-collaboration-meetings
5 Free Apps For Collaboration Before and After Your Meetings - GotoMeeting
With GoToMeeting, hosting a productive online meeting is a piece of cake. But there’s a lot of collaboration required before and after a meeting happens which isn’t always so simple. If you’re stuck on some processes or workflows, there are a number of free apps out there that can help. Here are a few hacks …
08/04/2017
/blog/what-mitel-acquisition-shoretel-means-for-your-business
What the Mitel Acquisition of ShoreTel Means for Your Business
The Mitel acquisition of ShoreTel made waves in the telecom industry last week. This news is especially exciting for us because of what it means for businesses like yours, and for Unified Communications as a Service (UCaaS) companies like Jive.
08/02/2017
/blog/webcam-checklist-remote-workers
A Webcam Checklist for Remote Workers - GotoMeeting
if you're working from home, use these simple webcam tips to leave a good impression during your next video conference.
08/01/2017
/blog/best-practices-manage-remote-workers
Best Practices to Manage Remote Workers
The trend of hiring full-time remote workers is growing exponentially. So how do managers successfully lead these budding populations of remote workers?
07/28/2017
/blog/top-10-deadly-webinar-mistakes-and-how-to-avoid-them
Top 10 Deadly Webinar Mistakes and how to Avoid Them - GoToWebinar
Webinars can be your number one source of leads and audience engagement... just as long as you avoid these deadly webinar mistakes of course.
07/27/2017
/blog/phone-etiquette-workplace
Millennial Phone Etiquette in the Workplace
While 80% of millennials sleep with their cellphones at night, the millennial workforce is woefully unprepared to place an outbound call.
07/26/2017
/blog/6-ways-give-engaging-virtual-sales-pitch
6 Ways to Give a More Engaging Virtual Sales Pitch - Goto Meeting
In this world of constant distractions, keeping clients engaged during an online sales pitch can be a challenge. It’s not uncommon for potential clients to become distracted and miss out on crucial information. These tips can help increase your odds of people paying attention so you can close more deals during online sales pitches. 1. Entice …
07/21/2017
/blog/effectively-handle-side-conversations-virtual-meetings
How to Effectively Handle Side Conversations During Virtual Meetings - Goto Meeting
Keeping meetings on track can be challenging, especially if you’re gathering a group of professionals who are passionate about the work they’re doing. As more companies rely on virtual meetings to conduct day-to-day business, side conversations happening outside of the room you’re in have quickly presented a new issue. How do meeting organizers keep discussions …
07/14/2017