Customer service operator talking on phone in home office representing the benefits of contact center.

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/blog/7-tools-to-take-your-webinars-from-good-to-great
7 Tools to Take Your Webinars from Good to Great - GoToWebinar
If you want to present a great webinar — compelling, persuasive and memorable — you need to make sure you're using the right tools.
08/31/2017
/blog/one-stop-selling-united-communications
One-Stop Selling Provides Customers One-Stop Shopping with Integrated CRM-UC
You’re in sales—B2B, B2C—so you know how complex the sales process can be. Is there a better way? I’ve found CRM-UC technologies are the answer.
08/29/2017
/blog/good-first-impression-job-interview
Tell Me About Yourself: Making A Good First Impression in a Job Interview
Trying to prepare for an important job interview? Before you google “most common job interview questions,” spend fifteen minutes drafting a 30-second introduction.
08/23/2017
/blog/4-worst-ways-start-meeting-better
The 4 Worst Ways to Start a Meeting (And How to Do it Better) - GotoMeeting
So, your meeting is starting and everyone you invited is present. You have a few seconds to get the meeting rolling before people drift off into la la land. You decide to kick things off with a joke, and it falls flat. You lose your place, and the feeling of failure is now overpowering, and …
08/23/2017
/blog/benefits-cloud-based-phone-systems
Top 5 Benefits Of Switching To A Cloud-Based Phone System For Your Small Business
If you are a small enterprise that’s looking to migrate to cloud-based telephony, here are five ways hosted PBX and VoIP systems can help your business:
08/15/2017
/blog/call-center-attrition-5-top-reasons-employees-flee-from-call-centers
Call Center Attrition: 5 Top Reasons Employees Flee from Call Centers
Call center attrition is a real problem, but many call centers treat it like a necessary evil. They acknowledge that customer service is a difficult field, and that employees tend to come and go. That’s why it’s important to understand what factors are driving your employee churn and how to deal with them.
08/14/2017
/blog/5-ppc-tips-every-small-business-owner-needs-to-know
5 PPC Tips Every Small Business Owner Needs to Know
As a small business, how do you beat the odds and succeed with PPC? Here are five tips that will give you a big edge over competitors.
08/12/2017
/blog/visibility-strategies-how-to-make-sure-youre-first-business-customers-think-about
Visibility Strategies: How to Make Sure You’re the First Business Your Customers Think About
Two of the most crucial aspects of running any business are reach and visibility. These strategies will get you off to a solid start at staying visible.
08/10/2017
/blog/video-conferencing-beneficial-business
Why Video Conferencing is Beneficial for Business - GoTo Meeting
Video conferencing is on the rise across many industries. Here are some of the business benefits to video conferencing you should consider.
08/08/2017