Customer service operator talking on phone in home office representing the benefits of contact center.

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Hosted PBX: A Virtual Receptionist’s Assistant
Hosted PBX (Private Branch Exchange) is like giving your receptionist an extra set of hands. This futuristic Star Trek-like timesaving device can help manage small business phones systems, providing customers with a friendly call-in greeting. This allows customers to select extensions and be immediately transferred, or it allows them to speak to the receptionist directly. …
03/09/2012