A complete guide to UCaaS

For any webinar you host that’s targeted at a B2B audience, LinkedIn should be part of your promotion plan.

12/07/2016

Intro If you’re working with, learning about, or have ever had any interest in real-time distributed transactions, then you have almost certainly heard about the Two-Phase Commitment protocol (2PC). That’s because 2PC is an essential part of coordinating a transaction distributed across multiple machines. There have been numerous white papers written on 2PC and its …

11/14/2016

A call queue presents a world-class image to your customers, and it can be invaluable for managing large call volumes. It has typically been the exclusive domain of call centers, but thanks to Jive Hosted VoIP, it’s now possible for any team to better control their callflow. So how can you take full advantage of this tool?

02/23/2016

Today we have a guest post from Harold Jarche. Harold helps create work environments that foster innovation. He has been described as “a keen subversive of the last century’s management and education models.” People have connected with Harold over the past decade, through his blog (www.jarche.com) and professional services, for pragmatic ideas on leadership, social …

11/12/2015

  Integrating Jive’s Cloud-based Telephone Service with Curve Dental’s Practice Management Software In the dental world, the battle for new patients is never ending. In some communities, where a handful of dentists duke it out for a finite number of potential patients, the deciding factor is branding. The practice that controls all facets of their …

07/31/2015

One of the more common questions I’ve gotten over the last year or so has been now that WebRTC is available in major browsers, isn’t SIP going to go away? As WebRTC is really aimed at the access layer, let’s rephrase this question to: Is WebRTC going to replace SIP at the access layer?

03/26/2015

“How did you do that? More importantly, how can I do that?” After seven-plus years of working with GoTo Meeting, I thought I knew it all. Yet there I was, looking at a co-worker with a headshot next to their name in the GoTo Meeting control panel and having no idea that that was even possible. Also, …

08/14/2014

Certified Integration features include wake up calls, guest check-in and check-out, room-specific billing, front desk and guest messages, and call reporting and analytics. Orem, UT (PRWEB) June 25, 2014 Jive Communications, Inc., announced today their certified integration with MICROS OPERA, a leading property management system. OPERA, a system that provides reservation, check-in, room inventory, accounting …

06/25/2014

In essence, this feature allows a user to see the big picture of your organization’s call flow and customize it, however simple or complex you want it to be.

06/11/2014