Your dealership systems, finally connected
GoTo Connect integrates with your CRM and DMS to unify customer data, fill your service lane, and manage every rooftop from one platform.
The difference a connected platform makes
Keep service lanes full
Answer overflow and after-hours calls and book it directly into Xtime automatically.
Consolidate your tech stack
Manage every rooftop and integration from one admin portal, no middleware needed.
Focus on your customer
Log calls automatically to your CRM so your BDC stays focused on follow-up, not paperwork.
What's unlocked when you connect
AI Call Logging
Inbound and outbound calls log automatically to your CRM so your team focuses on follow-up, not documentation.
Click-to-Call
Dial directly from inside your CRM or DMS with a single click, and the call logs automatically on the other end.
Contact Sync
Keep customer data accurate across systems so calls always route to the right place.
Inbox History
Resolved conversations automatically save to the customer record, so your team always has full context.
Message History
SMS conversations post to the contact record automatically, so your whole team sees the full picture the next time they open that record.
Voicemail Transcription
Voicemails convert to text and attach to the customer record so your team knows exactly what to say before they call back.
Appointment Text Reminders
Automated reminders reach customers before they forget, keeping your service lane full without the extra outreach.
Dynamic Call Routing
Live CRM data routes every caller to the right person or department on the first try, with fewer transfers and less hold time.
AI Appointment Scheduling
AI Receptionist keeps your service lane full by answering every overflow and after-hours call and booking directly into Xtime.
Frequently asked questions
Do you need a separate add-on for integrations?
We've used integrations that required middleware or a third-party vendor. What's different here?
Do our advisors and BDC reps need to learn new software?
We have locations on different DMS platforms. Can one admin manage the whole group?
How is customer data protected?
Do I need IT support to set up the integrations?
When your systems work together, your dealership can too.
Let's make it happen.