Atmos by CallCabinet integrates with GoToConnect for a call monitoring system!
Atmos with GoToConnect now offers unparalleled security, advanced voice analytics that provide full content, transcription, and emotive analysis across every call.
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- Compliance Call Recording - all calls are stored with military-grade 256-bit advanced encryption using a rotating encryption methodology making recordings 100% compliant with global regulations
- AI-Powered Analytics - Atmos’ AI speech analytics engine extracts highly actionable data from call recordings. Tracking sentiment over the duration of every call provides powerful insights
- Quality Assurance - quickly resolve disputes, expertly train your staff, maintain compliance and optimize your customer experience with Atmos
- Agent Evaluation - use Atmos to quickly and easily design agent performance metrics that accurately measure employees with your company’s key performance indicators (KPI)
- Automatic Data Redaction (PCI DSS, MiFID II, more) - Atmos recognizes and automatically redacts vulnerable customer data like credit card, account and phone numbers. This is a critical time-saving feature for any company
With Atmos and GoToConnect You Get:
Compliance Call Recording
- Military-grade advanced encryption
- 100% compliant with global regulations
- Measurable call sentiment
- Dissect call content
- Speech and content analysis
- Audio-synchronous screen capture
- Atmos analytical power
- Filter calls
- Highlight, annotate and score employee evaluations
- Atmos QA Randomizer
- Atmos Score Card Creator
- Weight scores
Don’t miss out on the benefits this integration can offer!
Atmos integrates directly at the network level making it possible to securely record any GoToConnect-enabled phone connecting to the specific VoIP service.