Name: GoTo Webinar
Brand: GoTo
Price: 62 USD

Question 1

What does my subscription include?

Accepted Answer

When you purchase a monthly or annual GoTo Webinar plan, you can easily set up, deliver and monitor large webinars and online events from anywhere at any time.

Registration: Target and screen your audience with a GoTo Webinar registration page with your logo. GoTo Webinar will manage your registrants for you and send email reminders to them before the webinar.
Presentation: Attract more audience members by presenting online and reducing travel costs. Engage your webinar attendees with interactive polling, survey and Q & A functionality.
Robust reporting: Qualify your leads by downloading the GoTo Webinar Attendee Profile, which provides a detailed list of webinar attendees sorted by their level of interest. GoTo Webinar reports also track webinar attendance, audience feedback and overall webinar success to help you develop webinar best practices.

Question 2

How does the free trial work?

Accepted Answer

Sign up for a free trial of GoTo Webinar and enjoy access to all of our top-notch features. We will notify you before your trial expires, and you can decide to subscribe to a paid plan or let your trial expire.

Question 3

How do I cancel my free trial?

Accepted Answer

Your free trial does not require a credit card. It will automatically cancel at the end of your trial period unless you have subscribed. If you would like to cancel after you have subscribed, sign in and go to the My Account page. Select Change Plan, Cancel After my GoTo Meeting plan ends and Yes, cancel after trial.

Question 4

How do I cancel my paid subscription?

Accepted Answer

To cancel your paid subscription plan, sign in and go to the My Account page. Select Turn Off Renewal and Yes, Turn Off Renewal. Pre-paid service will continue until the end of your subscription period, at which time your plan will not renew.

Question 5

Whom do I contact if I have a billing question?

Accepted Answer

Contact Global Customer Support.

Question 6

How do I change my plan?

Accepted Answer

You can make changes to your plan online at any time. Sign in to your account and click My Account, then select Plan Selection or Change Plan. You may also contact Global Customer Support to adjust your account.

Question 7

My account lapsed. How do I reactivate it?

Accepted Answer

Sign in to your account. If your account has lapsed, you should automatically be forwarded to the Plan Selection page under My Account. From there, select the plan you want, click Continue and enter your billing information. Your account will reactivate immediately.

Question 8

How can I review the charges billed to my account?

Accepted Answer

You can check your account history by signing in and going to My Account. View the most recent billing activity at the bottom of the page. For your complete history, click View All Activity.

Question 9

Will I be charged tax?

Accepted Answer

We are required to charge any tax required by your location, such as VAT (Value Added Tax) for all European Union countries and from all customers with UK billing addresses, as well as those with non-UK European Union billing addresses.

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