Customer service operator talking on phone in home office representing the benefits of contact center.

A complete guide to UCaaS

Produced by GoTo
Join our Newsletter for practical advice, insights and trends.

Latest Products in Practice

/blog/employees-top-concerns-with-working-remotely
Employees Top Concerns about Working Remotely
05/14/2020
/blog/3-contact-center-challenges-you-can-win-with-technology
3 Contact Center Challenges You Can Win With Technology
The value of the Cloud is especially relevant for the contact center industry. Between the pressure of handling clients, maintaining efficient operations 24/7, and ensuring cost-efficiency, there are a lot of issues that contact centers could potentially face. Thankfully, most can be addressed through cloud technology. Take a look at some that you can easily address below.
05/07/2020
/blog/leaders-rethink-remote-work-as-employees-note-benefits
Leaders Rethink Remote Work As Employees Cite Benefits
The COVID-19 pandemic has forced us all into a new normal. And while some of us feel prepared for flexible working, others haven't been so optimistic. Social distancing has impacted everything in our global community, from social gatherings and consumer behaviors to education and healthcare services and of course, how we get our work done. Within weeks, millions of jobs were devastatingly impacted and those who didn't face layoffs, furloughs or limited hours were suddenly asked to transition to remote work. Staying safe was (and continues to be) the top priority, but productivity remains ...
05/06/2020
/blog/remote-work-tips-episode-4
Remote Work Pro Tips, Episode 4: The Pitfalls (And How to Avoid Them!) - GotoMeeting
In the fourth and final installment of our remote work pro tips series with LogMeIn's SVP and GM of UCC, Mark Strassman, Mark addresses the common struggles and pitfalls of remote work, and how to avoid them. Check it out!
05/06/2020
/blog/remote-work-pro-tips-episode-3-relationship-building
Remote Work Pro Tips, Episode 3: The Relationship Building - GotoMeeting
In the third installment of our remote work pro tips series with LogMeIn's SVP and GM of UCC, Mark Strassman, Mark addresses how to build and maintain relationships within a geographically dispersed workforce. Check it out!
04/29/2020
/blog/non-profit-osaat-gives-students-in-rural-india-the-tools-for-success
Non-Profit OSAAT Gives Students in Rural India the Tools for Success
04/15/2020
/blog/fraser-public-schools-pushes-education-beyond-school-walls
Fraser Public Schools Drives Education Beyond School Walls
04/14/2020
/blog/gotomeeting-transports-protects-data
How GoTo Meeting Transports and Protects your Data - Goto Meeting
With recent concerns around security and remote video conferencing, you may be asking – is my data secure? Is it encrypted? Security is one of GoToMeeting's highest priorities and we understand it is yours too. Your data is protected with a multi-layered and faceted approach to security and privacy while still enabling many of the GoToMeeting features our customers have grown to love and expect. Read more on our blog.
04/08/2020
/blog/better-audio-means-better-meetings
Optimize Your GoToMeeting Audio Experience for Better Meetings! - GotoMeeting
Audio quality can make or break an online meeting. If you can't hear or be heard, your meeting won't be successful. So, we've compiled a few tips to ensure our newest GoToMeeting users are receiving – and providing – the best audio experience possible.
04/07/2020