Customer service operator talking on phone in home office representing the benefits of contact center.

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/blog/top-5-body-language-tips-video-conferencing
Top 5 Body Language Tips for Video Conferencing - Goto Meeting
When it comes to how you physically present yourself during a virtual meeting, you probably need to be more mindful about your body language than you think! Here are our top five body language tips to make sure you look professional and engaged during video conferences.
06/02/2020
/blog/8-all-star-features-you-need-for-your-contact-center
8 All-Star Features You Need for Your Contact Center
Even with an all-star staff running your contact center - or your call center - and still not deliver all-star service. Why? Because good service isn't only about hiring the right people. It's also about technology. Stellar employees need terrific tools to deliver better experiences to customers. That's why Jive offers multiple contact center options that include must-have features.
05/28/2020
/blog/4-reasons-to-switch-to-a-virtual-contact-center
4 Reasons to Switch to a Virtual Contact Center
When it comes to modern contact centers, Hosted VoIP is a must-have tool that seamlessly empowers a remote workforce.
05/21/2020
/blog/rethinking-role-conference-rooms-post-pandemic
Rethinking the Role of Conference Rooms Post-Pandemic - GotoMeeting
As we move into a third month of social distancing, some parts of the world are reopening – and that means businesses are trying to get back to work while protecting the safety of their employees. But if the office of the future is going to look very different than the one we left behind earlier this year, what does that mean for the estimated 30-50 million huddle rooms around the world?
05/19/2020
/blog/menlo-college-modernizes-communication-with-gotoconnect
Menlo College Modernizes Student and Faculty Communication With GoToConnect
05/15/2020
/blog/employees-top-concerns-with-working-remotely
Employees Top Concerns about Working Remotely
05/14/2020
/blog/3-contact-center-challenges-you-can-win-with-technology
3 Contact Center Challenges You Can Win With Technology
The value of the Cloud is especially relevant for the contact center industry. Between the pressure of handling clients, maintaining efficient operations 24/7, and ensuring cost-efficiency, there are a lot of issues that contact centers could potentially face. Thankfully, most can be addressed through cloud technology. Take a look at some that you can easily address below.
05/07/2020
/blog/leaders-rethink-remote-work-as-employees-note-benefits
Leaders Rethink Remote Work As Employees Cite Benefits
The COVID-19 pandemic has forced us all into a new normal. And while some of us feel prepared for flexible working, others haven't been so optimistic. Social distancing has impacted everything in our global community, from social gatherings and consumer behaviors to education and healthcare services and of course, how we get our work done. Within weeks, millions of jobs were devastatingly impacted and those who didn't face layoffs, furloughs or limited hours were suddenly asked to transition to remote work. Staying safe was (and continues to be) the top priority, but productivity remains ...
05/06/2020
/blog/remote-work-tips-episode-4
Remote Work Pro Tips, Episode 4: The Pitfalls (And How to Avoid Them!) - GotoMeeting
In the fourth and final installment of our remote work pro tips series with LogMeIn's SVP and GM of UCC, Mark Strassman, Mark addresses the common struggles and pitfalls of remote work, and how to avoid them. Check it out!
05/06/2020