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Latest Posts
/blog/benefits-cloud-based-phone-systems
Top 5 Benefits Of Switching To A Cloud-Based Phone System For Your Small Business
If you are a small enterprise that’s looking to migrate to cloud-based telephony, here are five ways hosted PBX and VoIP systems can help your business:
08/15/2017
/blog/call-center-attrition-5-top-reasons-employees-flee-from-call-centers
Call Center Attrition: 5 Top Reasons Employees Flee from Call Centers
Call center attrition is a real problem, but many call centers treat it like a necessary evil. They acknowledge that customer service is a difficult field, and that employees tend to come and go. That’s why it’s important to understand what factors are driving your employee churn and how to deal with them.
08/14/2017
/blog/5-ppc-tips-every-small-business-owner-needs-to-know
5 PPC Tips Every Small Business Owner Needs to Know
As a small business, how do you beat the odds and succeed with PPC? Here are five tips that will give you a big edge over competitors.
08/12/2017
/blog/visibility-strategies-how-to-make-sure-youre-first-business-customers-think-about
Visibility Strategies: How to Make Sure You’re the First Business Your Customers Think About
Two of the most crucial aspects of running any business are reach and visibility. These strategies will get you off to a solid start at staying visible.
08/10/2017
/blog/video-conferencing-beneficial-business
Why Video Conferencing is Beneficial for Business - GoTo Meeting
Video conferencing is on the rise across many industries. Here are some of the business benefits to video conferencing you should consider.
08/08/2017
/blog/4-most-common-call-center-problems-and-how-to-fix-them
The 4 Most Common Call Center Problems (and How to Fix Them)
As a call center manager, you face challenges from every side. We’ll address the four most common problems faced by call centers, and offer some fixes.
08/07/2017
/blog/5-free-apps-collaboration-meetings
5 Free Apps For Collaboration Before and After Your Meetings - GotoMeeting
With GoToMeeting, hosting a productive online meeting is a piece of cake. But there’s a lot of collaboration required before and after a meeting happens which isn’t always so simple. If you’re stuck on some processes or workflows, there are a number of free apps out there that can help. Here are a few hacks …
08/04/2017
/blog/what-mitel-acquisition-shoretel-means-for-your-business
What the Mitel Acquisition of ShoreTel Means for Your Business
The Mitel acquisition of ShoreTel made waves in the telecom industry last week. This news is especially exciting for us because of what it means for businesses like yours, and for Unified Communications as a Service (UCaaS) companies like Jive.
08/02/2017
/blog/webcam-checklist-remote-workers
A Webcam Checklist for Remote Workers - GotoMeeting
if you're working from home, use these simple webcam tips to leave a good impression during your next video conference.
08/01/2017