GoTo Expands Relationship with Ingram Micro in the UK to Offer IT Management and Support on the Cloud Marketplace



GoTo Resolve for Managed Service Providers brings Remote Management and Monitoring backed by zero trust security to Ingram Micro Cloud Marketplace UK customers

LONDON, May 2, 2023 – GoTo, the company making IT management, support, and business communication easy with flagship products GoTo Resolve, Rescue, and GoTo Connect, and Ingram Micro today announced its GoTo Resolve for Managed Service Providers (MSPs) offering is now available for purchase in the UK through the Ingram Micro Cloud Marketplace. GoTo Resolve for MSPs is the latest addition to the suite of communications and IT support products from GoTo available through Ingram Micro.

“Given the economic pressures on small businesses, and the growing number of flexible workforces, there is huge demand for managed services in the UK right now, as companies look to consolidate their technology stack and find ways to be more efficient with their IT resources,” said Robinder Koura, Head of Partner Sales, EMEA at GoTo. “We recognised the need to make access to our new GoTo Resolve solution for MSPs as easy as possible and Ingram Micro is the ideal partner to make that happen. Our history of success working together means they have a deep understanding of GoTo’s product value, and their impressive network of solutions providers in the UK and focus on cloud technologies made the Cloud Marketplace a natural home for GoTo Resolve for MSPs. We are excited to continue the global expansion of our relationship to provide UK businesses with the access to IT support and management capabilities they need.”

The Ingram Micro Cloud Marketplace is one of the UK’s largest one-stop shop for cloud-based business solutions, enabling its resellers to easily purchase, provision, manage, and invoice leading cloud applications via Ingram Micro’s central ecommerce platform. The addition of GoTo Resolve for MSPs allows Ingram Micro’s reseller partners to purchase the solution through the Ingram Micro Cloud Marketplace, and this platform’s automated purchasing and provisioning processes provide resellers with seamless set-up and management of the solution.

“GoTo has identified a real need in the market. Its unique all-in-one solution for remote IT management and monitoring addresses a large portion of the Ingram Micro partners’ needs, including supporting disparate workforces, becoming more responsive and able to focus on more strategic IT planning,” said Ovidiu Gherghel, Director Cloud & Cyber Security at Ingram Micro UK. “Given security is high on the agenda for many businesses too, the zero trust security architecture integrated into GoTo Resolve for MSPs also provides additional reassurance. We are excited about expanding our relationship with such an experienced technology provider that is dedicated to helping our partners in the IT channel do even more for their end customers.”

GoTo Resolve for MSPs enables MSPs to meet the evolving needs of today’s SMBs with frictionless, fast, and flexible support, without the hefty price tag. The solution provides MSP-specific account administration and reporting features, PSA integrations, and modern Remote Monitoring and Management (RMM) capabilities, all with GoTo’s best-in-class remote support tools to easily support and troubleshoot clients’ IT assets. GoTo Resolve for MSPs is also backed up by a first-of-its-kind zero trust security architecture within an RMM solution, helping to safeguard MSPs and their customers from increasingly prevalent software supply chain attacks.