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/blog/introduction-voip-enterprise-key-words
An Introduction to VoIP Enterprise Key Words
What is enterprise Voice over Internet Protocol (VoIP)? The buzzwords and terminology that accompanies this large institution telecommunication solution can be daunting to industry newcomers. This article helps break down the language buzzwords barriers and explains enterprise VoIP in layman terms. PSTN – This is known as the traditional Public-Switched Telephone Networks. VoIP – Voice …
08/18/2012
/blog/hosted-pbx-virtual-receptionists-assistant
Hosted PBX: A Virtual Receptionist’s Assistant
Hosted PBX (Private Branch Exchange) is like giving your receptionist an extra set of hands. This futuristic Star Trek-like timesaving device can help manage small business phones systems, providing customers with a friendly call-in greeting. This allows customers to select extensions and be immediately transferred, or it allows them to speak to the receptionist directly. …
03/09/2012
/blog/ai-customer-experience-cx
ai-customer-experience-cx
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