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/blog/voip-testing-internet-connections
VoIP: Testing Internet Connections
One of the biggest concerns companies have when deciding to switch from regular telephone service to Voice over Internet Protocol (VoIP) business phone service is if their Internet Service Provider (ISP) will support the requirements necessary to run a VoIP phone system. The last thing a company wants to do is install a VoIP business …
11/06/2012
/blog/voip-incorporating-ipad
VoIP: Incorporating the iPad
Apple’s iPad technology has forever changed the business world, introducing an entire range of tablets and portable solutions for employees on the go. Nowadays, iPads can be seen in businesses, doctor’s offices, restaurants, stores, hair salons and art galleries. A popular choice for everything – email, notes, calendars, Internet access, credit card payments, inventory lists, …
11/05/2012
/blog/voip-advanced-circuit-switching-packet-switching
VoIP: Advanced Circuit Switching and Packet Switching
Voice over Internet Protocol (VoIP) relies on advanced circuit switching to operate effectively. Traditional telephone systems are driven by circuit switching, a reliable but somewhat inefficient method. Circuit switching is the result of two parties making a telephone connection, which is maintained the entire duration of the phone call. When two points are connected, this …
08/27/2012
/blog/introduction-voip-enterprise-key-words
An Introduction to VoIP Enterprise Key Words
What is enterprise Voice over Internet Protocol (VoIP)? The buzzwords and terminology that accompanies this large institution telecommunication solution can be daunting to industry newcomers. This article helps break down the language buzzwords barriers and explains enterprise VoIP in layman terms. PSTN – This is known as the traditional Public-Switched Telephone Networks. VoIP – Voice …
08/18/2012
/blog/hosted-pbx-virtual-receptionists-assistant
Hosted PBX: A Virtual Receptionist’s Assistant
Hosted PBX (Private Branch Exchange) is like giving your receptionist an extra set of hands. This futuristic Star Trek-like timesaving device can help manage small business phones systems, providing customers with a friendly call-in greeting. This allows customers to select extensions and be immediately transferred, or it allows them to speak to the receptionist directly. …
03/09/2012
/blog/ai-customer-experience-cx
ai-customer-experience-cx
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