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Success Story : Rohrich Automotive Group
Success Story: Rohrich Automotive Group
By switching to GoTo Connect, Rohrich Automotive Group established a secure, resilient, and easy-to-manage communications foundation. This cloud based system enables smooth operations through any challenge, enhances customer service, and provides the actionable insights needed for continuous improvement and growth.
Adam Lobdell, IT Director at Rohrich Automotive Group, turned to GoTo Connect Contact Center to streamline communication for the dealership’s nine locations and nearly 400 users. Leveraging GoTo Connect’s cloud based phone system and integrated AI tools, Rohrich Automotive Group improved operational efficiency, empowered its workforce, and delivered superior service—even during unexpected disruptions.
With GoTo Connect, we never worry about managing servers or maintenance. Plus the intuitive dialplan editor makes it easier for anyone on our team to setup powerful, customized call flows.
Adam Lobdell
IT Director, Rohrich Automotive Group
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