Measure customer satisfaction through surveys, at the end of your phone calls
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Integration Categories:

  • Collaboration,
  • Sales & Marketing,
  • Customer Support

Used With:


Send customer satisfaction surveys with Postcall, an effective way to measure your team's performance and customers' satisfaction.

  • Customizable — CSAT, NPS, or your own questions
  • Flexibility — SMS, Email, or IVR surveys
  • Integrations — Hubspot, Salesforce, Zendesk, Gorgias, and many more
  • Analytics — Overview of your team's performance, broken down by agent and survey
  • Data — Export all the data in spreadsheets or CSV files, or use webhooks and our API for dynamic workflows
  • Simple pricing — Solely based on the surveys you send, you always get access to all features

Integration Screenshots

Image of a phone screen with an example survey text message

Image of a phone showing an example survey

Laptop screen showing the dashboard

Laptop screen showing the Agents dashboard

How To Install

  1. Register for a Postcall account
  2. Follow the OAuth process to authorize Postcall to access your GoToConnect account
  3. Create a survey with the questions you want
  4. Configure when you want the survey to be sent
  5. Enable the survey