Postcall

Measure customer satisfaction through surveys, at the end of your phone calls

Send customer satisfaction surveys with Postcall, an effective way to measure your team's performance and customers' satisfaction.

Customizable — CSAT, NPS, or your own questions
Flexibility — SMS, Email, or IVR surveys
Integrations — Hubspot, Salesforce, Zendesk, Gorgias, and many more
Analytics — Overview of your team's performance, broken down by agent and survey
Data — Export all the data in spreadsheets or CSV files, or use webhooks and our API for dynamic workflows
Simple pricing — Solely based on the surveys you send, you always get access to all features

Image of a phone screen with an example survey text message

Image of a phone showing an example survey

Laptop screen showing the dashboard

Laptop screen showing the Agents dashboard

Overview

How To Install