Latest Products in Practice
/blog/customer-support-customer-retention
The Power of Customer Support
Many marketing strategies can be expensive and do not utilize a company’s best marketing and advertising tools—customers. Frost and Sullivan and others have applauded Jive Communications, Inc.’s successful strategy to promote overall company growth by strengthening their customer support. Jive’s support team has maintained a customer retention rate of 98 percent, and this whitepaper will help your support team learn and implement the principles driving Jive’s successful customer support and overall growth.
10/23/2017
/blog/move-mission-critical-communications-to-the-cloud
Move Your Mission-Critical Communications to the Cloud?
Cloud migration is no trivial matter. Developing a cloud strategy ranks among the top three challenges faced by 24 percent of IT decision makers worldwide. Businesses must partner with a cloud communications provider that meets stringent business requirements. In this guest post, Frost & Sullivan tell you what to look for.
10/19/2017
/blog/how-to-measure-the-actual-roi-of-your-webinar
How to Measure the Actual ROI of Your Webinar - GoToWebinar
You know, in your gut, webinars are an indispensable part of your marketing strategy. But can you actually quantify that feeling?
10/19/2017
/blog/6-things-meeting-boost-productivity
6 Things To Do Before and After Your Meeting To Boost Productivity - Goto Meeting
Meetings are meant to get work done. But a “quick” meeting can easily escalate into a two-hour session that has gone completely off-topic. Or it can turn into an in-depth one-on-one conversation where everyone else is thinking about what they’d rather be doing. We’ve all been there. How can you combat these issues and make …
10/18/2017
/blog/what-does-voip-mean
What Does VoIP Mean?
VoIP is all over the place. It’s the hip new voice technology, so it’s being adopted in a lot of different ways, but nobody’s really doing a good job of explaining it. You may have questions: Do I want hosted, or on-premises, or what? Can I just buy a magicjack? How does it even work? …
10/02/2017
/blog/picking-toll-free-number
Strategies for Picking a Toll-Free Number
If you are picking a toll-free number, there are certain strategies you should consider. Learn how to get a memorable toll-free number for your business.
09/28/2017
/blog/five-meeting-follow-ups-drive-results
Five Meeting Follow-Ups That Drive Results - GotoMeeting
You had a great meeting discussion with your team today. You decided on a plan of action, created a to-do list, and assigned tasks. Now you can kick back and wait for everyone to be back in touch, right? Not exactly. As the team leader or meeting host, you have a few steps left to …
09/27/2017
/blog/6-questions-ask-every-project-kickoff
6 Questions To Ask Before Every Project Kickoff - Goto Meeting
It’s 9:30am on a Monday morning, and you’re on your way to the conference room where your team is kicking off a brand new project. You’re still a good hour away from feeling fully awake, but before you know it the meeting is finished, next steps were decided – and you’re not sure what was …
09/22/2017
/blog/10-smart-ways-repurpose-webinars-great-content
10 Smart Ways to Repurpose Webinars into Great Content - GoToWebinar
You just put on a fantastic live webinar –you had great interactions with your attendees, your speakers were on point, and you’re feeling great. Now what? Do you archive your webinar and move on? No way! You need to find a way to extend the life of your webinar and make use of all that …
09/21/2017