The Pulse of Work in 2026

Explore the results of GoTo's study on global trends in effective AI use, the risks of AI overreliance, and more.
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Latest Insights

/blog/6-customer-experience-challenges-for-auto-dealerships
From Showroom to Service Bay: Optimizing Customer Experiences
05/14/2025
/blog/automotive-accelerates-service-boosts-customer-satisfaction
How GoTo Connect for Automotive Accelerates Service and Boosts Customer Satisfaction
05/14/2025
/blog/3-ways-auto-dealerships-can-improve-customer-experiences
3 Ways Auto Dealerships Can Improve Service Experiences
05/14/2025
/blog/how-practical-ai-can-improve-customer-experiences
Webinar Recap: AI: Transforming How we Connect with Customers
04/29/2025
/blog/ai-receptionist-faqs
Top 10 FAQs About the AI Receptionist
04/24/2025
/blog/how-ai-is-reshaping-customer-interactions
The Rise of Digital Workforces in Customer Service: How AI is Reshaping Customer Interactions
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04/09/2025
/blog/the-advantage-of-goto-connect-ai-receptionist
Why Your Business Can’t Afford to Miss Another Call: The Advantage of GoTo Connect AI Receptionist
04/09/2025
/blog/rto-survey-2025
Despite Return-to-Office Mandates, New Data Shows Americans Still Prefer Remote and Hybrid Work
03/24/2025
/blog/gtc-built-for-auto
GoTo Connect: Built for Auto. Built for Growth. One AI-driven platform. Total Dealership Control
03/11/2025