Multi-Channel Inbox

What is a Multi-Channel Inbox?

A centralized inbox that can be accessed by the entire team and includes both shared (business) and private conversations, including SMS, web chat, social media conversations, and more.

Related Solutions:

GoTo Customer Engagement
Grow your small business and drive more revenue with SMS, web chat, social, and more in one inbox.

GoTo Connect
Simple, secure, and built for flexible work, our cloud phone system has meetings and messages built right in.

Related Terms

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