December 2024
See what’s new at GoTo
Maximize team productivity and reduce daily efforts with over 60 new offerings, capabilities, and enhancements.
Redefining what’s possible in IT management and support
Accelerate productivity through AI innovation and automation
Give your IT team a productivity boost with AI-powered solutions that eliminate manual tasks and accelerate issue resolution. By automating everyday tasks and providing intelligent assistance, we help your IT team shift from reactive to proactive, helping your business grow – and thrive.
Remote Management and Support
Bolster your security and upgrade your workflows.
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GoTo Resolve
AI-Powered Assistant: GoPilot
An AI-backed sidekick that turns agent queries into insights and actionable advice. -
GoTo Resolve
Software Asset Management
Manage assets, automate discovery, and easily add software to inventory. -
GoTo Resolve
Knowledge Base (Beta)
AI-powered knowledge base for easy creation, storage, and retrieval of articles. -
GoTo Resolve
GoTo Resolve Integrations
Integrate GoTo Resolve for seamless and efficient ticket handling and remote session management. -
GoTo Resolve
Self-Healing Alerts
Finds potential support issues and fixes them on the spot. -
GoTo Resolve
AI-Powered Helpdesk Enhancements
AI features accelerate support with ticket summaries, reply suggestions, and end-user troubleshooting. -
GoTo Resolve
Problem Management (Beta)
Link related tickets, document root causes, and track solutions efficiently. -
GoTo Resolve
Windows Update Policies (Beta)
Automate patching with rescheduling, reboot, filters, and more. -
GoTo Resolve
Remote Execution Expansion
New script library and automation templates make building automated tasks faster and easier. -
LogMeIn Rescue
Web Technician Console
A modern, simplified technician console right in your browser, no downloads needed. -
LogMeIn Rescue
Integrations
Integrate with MS Teams, VPro, JIRA, Salesforce, and ServiceNow Live Lens to make support workflows seamless. -
LogMeIn Rescue
Redesigned Device Manager
A sleek, revamped device management UI makes it easy for admins to organize devices and set sharing permissions. -
LogMeIn Rescue
Unattended Privacy Mode
Protect sensitive or confidential data by restricting what the host device can see or do.
what else is new?
GoTo Resolve
From AI breakthroughs to smarter workflows and expanded ecosystem capabilities, GoTo Resolve's new capabilities and enhancements were designed to take your IT operations to new heights. Check out the latest features and updates in GoTo Resolve.
what else is new?
LogMeIn Rescue
Our Rescue updates in 2024 were focused on scaling your support operations without limitations and minimizing effort with workflows to work for you. Explore how this collection of enhancements redefines what is possible in IT management and support.
Eerdere releases
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August 2024
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Maart 2024
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Oktober 2023
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Juli 2023
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April 2023
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Rescue
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Resolve
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Makkelijke IT binnen handbereik
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