GoTo Connect vs. Zoom | Zoom Alternative

See why GoTo Connect is the best alternative to Zoom for all-in-one communications.

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Five ways GoTo Connect beats Zoom

Phone System

Admin Experience

Customer Support

Value

Integrated IT

Phone System

GoTo Connect is a more powerful phone system

Zoom’s cloud phone system can’t compete with the 100+ powerful VoIP phone features that GoTo Connect offers, such as more capable call queues, auto attendants, and inbound call filters, plus additional features like virtual fax.

Screens showing GoTo Connect’s mobile phone conferencing, against a screen of GoTo’s build in messaging app and dial plan features.

Admin Experience

We’re so much easier to manage

Our admin experience is the best in the industry. Gartner gives us a higher ranking for admin tools than Zoom, thanks to features like our Visual Dial Plan Editor and our single unified admin portal.

Screens showing the Admin panel for GoTo Connect, including tracking audio quality and audio delays.

Customer Support

Our customer support is top-notch

Customers rate GoTo Connect’s support the best in the business on industry review sites like G2.com. Zoom, on the other hand, scores below the industry average for the quality of their support.*

*end-user ratings based on Zoom end-user reviews on G2.com

Two women smiling on a customer support call.

Value

You get more for your money

Zoom One costs more per user per month than GoTo Connect, and does not include international calling or audio conferencing as standard*.

*When comparing GoTo Connect Standard list price for 50+ users to ZOOM One, billed monthly.

GoTo Connect being used on a desktop computer for video conferencing, as well as a conference call through an office desk phone.

Integrated IT

We do IT, too

GoTo is your all-in-one solution for essential IT and communications. Handle customer engagements with Contact Center and integrate GoTo Resolve’s remote IT Support – all in one place.

Screens showing a mobile tech support session being joined, with security options to give the support agent access to the customer’s phone camera.

Man smiling on his computer, he is wearing headphones while attending a video conference in public.

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See why 1.1 million+ users choose GoTo Connect

Security

Our 256-bit encryption and enterprise-grade security features keep your data safe.
Service

We’re on call 24/7 to provide the #1 customer-rated support you need.
Reliability

Our 99.999% uptime and 11 global data centers keep you up and running.
2022 Top Rated Awards in Unified Communications as a Service
Leader in G2's Spring 2022 Grid Report for VoIP Providers
2022 Shortlist Awards for VoIP and Call Center Software