Effortlessly Manage Franchise Communications

Customers choose companies based on ease and service. GoTo Connect helps franchises deliver both, every time.

Why Top Franchises Choose GoTo Connect

Imagine every customer at every location feeling valued and eagar to return-GoTo Connect unifies your communications, empowers your teams, and removes the complexity from delivering great service, everywhere.

Consistent service, great experiences

Standardize communications across every location to guarantee your customers the same outstanding service, wherever they are.

Unified platform, seamless operations

Simplify your workflows with an all-in-one platform, freeing your teams to focus on what matters most-yours customers.

Scalable solution, limitless potential

Embrace a flexible cloud platform built for growing businesses, so you can expand to new locations and meet evolving customer needs.

Benefits for every franchise role

For franchisors

For franchisees

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Auto supplier boosts agent capacity by 25% across 9 locations

GoTo Connect empowered Bob Johnson Imports to effortlessly manage communications and maintain exceptional service across nince franchise locations—reducing agent workloads by 25% and ensuring every customer call was answered instantly.

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Case study

Franchisee unifies communications across two locations

By consolidating calls and messaging into a single, mobile-friendly platform, GoTo Connect enabled this franchise owner to streamline operations, cut costs, and seamlessly manage two locations from anywhere.

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What our customers are saying

GoTo Connect enables us to deliver a true omni-channel experience. Some customers want to call, others prefer chat or text, and now we can meet everyone where they are—all from one platform.

Robert Copeland

Director of Strategic Initiatives, Versitech LLC

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