Upgrade customer interactions with a contact center for GoTo Connect

GoTo Contact Center is easy to setup, easy to manage, and priced right for your business. Add it to GoTo Connect to boost sales and engagement today.

Ask us about Contact Center

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Screen showing the supervisor dashboard for a Sales Followup contact center team. The Dashboard tracks callers and agents, as well as analytics such as average handle time and percentage of calls handled.

Premium contact center features. One easy upgrade.

  • Man smiling while checking his tablet

    Add new communication channels

  • Woman laughing on a conference call

    Get better data and insights

  • Tech support representative smiling with his headset on

    Boost sales team performance

  • Woman laughing on her phone

    Meet customers' growing expectations

Deploy in 1 day and make IT easy

GoTo Contact Center integrates right into GoTo Connect, so all settings are in a single admin portal. Consolidate contacts and conversation history. Reduce IT efforts and make the most of the resources you already have.
Remote worker configuring call flows in GoTo Contact's Admin dashboard.

Meet customers where they are

Contact Center's flexible, multi-channel capability makes communicating easy. Voice, video, chat, SMS, social – however your customers like to connect, Contact Center helps you meet their expectations.
Collage showing how GoTo Contact makes admin easy for agents.

Get data-driven insights and increase productivity

Advanced analytics and reporting make measuring team performance and customer satisfaction easy. Spot patterns and trends. Optimize your multi-channel approach and boost productivity across sales and support.
Collage showing how GoTo Contact data insights can improve team productivity and guage customer satisfaction.

Plus, everything you love about GoTo

  • Reliability

    Count on our 99.999% uptimes and 11 global data centers for fast, reliable performance.
  • Security

    256-bit encryption and enterprise-grade security features keep your data safe.
  • Service

    We’re on call 24/7 to assist and keep you up and running.

Ready to boost sales and engagement?

Turn your customers into your biggest fans with better-than-ever interactions.