Success Story: The Salvation Army

GOTO0208_GTC_Salvation_Army_CS_Banners_1500x900_R1-jpeg When The Salvation Army of North Texas' existing on-premise phone system started to show its age and infringe on this work, IT Manager Susan Smith knew she had a difficult challenge ahead of her. She needed to find a solution that was cost-effective and one that would power their mission-critical work well into the future. GoTo Connect was selected due to their competitive pricing and licensing costs, which included many key features and functionalities that Smith was looking for. The results have been very positive: The Salvation Army of North Texas has been able to continue their mission-critical work amidst the pandemic, including carrying on their Christmas Angel Tree project, an annual program that helps provide Christmas gifts for hundreds of thousands of children around the country each year.
The Salvation Army exists to meet human need wherever, whenever, and however they can. They are driven by their mission, “Doing The Most Good,” to feed, to clothe, to comfort, and to care. The Salvation Army operates 7,546 centers in communities across the United States.

“We were able to let our employees shelter in place through the use of soft phones, without missing any workdays. We are also a leading entity in providing pandemic relief, so having the ability to continue working at this time was key to our success.”


-Susan Smith

IT Manager, The Salvation Army

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