Customer service operator talking on phone in home office representing the benefits of contact center.

Un guide complet sur l'UCaaS

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Les derniers produits en pratique

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How to Stun Your Webinar Audience with Green Screen Video Action - GoToWebinar
Webcam video is an effective ways to engage a webinar audience. Learn how green screen technology lets you take your web events to the next level.
09/05/2017
/fr/blog/common-webinar-questions-we-hear-gotowebinar
Answers to the Most Common Webinar Questions - GoToWebinar
Here are some of the most common webinar questions we hear, along with our answers based on years of experience. 
09/05/2017
/fr/blog/7-tools-to-take-your-webinars-from-good-to-great
7 Tools to Take Your Webinars from Good to Great - GoToWebinar
If you want to present a great webinar — compelling, persuasive and memorable — you need to make sure you're using the right tools.
08/31/2017
/fr/blog/one-stop-selling-united-communications
One-Stop Selling Provides Customers One-Stop Shopping with Integrated CRM-UC
You’re in sales—B2B, B2C—so you know how complex the sales process can be. Is there a better way? I’ve found CRM-UC technologies are the answer.
08/29/2017
/fr/blog/good-first-impression-job-interview
Tell Me About Yourself: Making A Good First Impression in a Job Interview
Trying to prepare for an important job interview? Before you google “most common job interview questions,” spend fifteen minutes drafting a 30-second introduction.
08/23/2017
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The 4 Worst Ways to Start a Meeting (And How to Do it Better) - GotoMeeting
So, your meeting is starting and everyone you invited is present. You have a few seconds to get the meeting rolling before people drift off into la la land. You decide to kick things off with a joke, and it falls flat. You lose your place, and the feeling of failure is now overpowering, and …
08/23/2017
/fr/blog/benefits-cloud-based-phone-systems
Top 5 Benefits Of Switching To A Cloud-Based Phone System For Your Small Business
If you are a small enterprise that’s looking to migrate to cloud-based telephony, here are five ways hosted PBX and VoIP systems can help your business:
08/15/2017
/fr/blog/call-center-attrition-5-top-reasons-employees-flee-from-call-centers
Call Center Attrition: 5 Top Reasons Employees Flee from Call Centers
Call center attrition is a real problem, but many call centers treat it like a necessary evil. They acknowledge that customer service is a difficult field, and that employees tend to come and go. That’s why it’s important to understand what factors are driving your employee churn and how to deal with them.
08/14/2017
/fr/blog/5-ppc-tips-every-small-business-owner-needs-to-know
5 PPC Tips Every Small Business Owner Needs to Know
As a small business, how do you beat the odds and succeed with PPC? Here are five tips that will give you a big edge over competitors.
08/12/2017