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            Back to Legal

            SD-WAN Terms

            These SD-WAN Terms govern your purchase of SD-WAN service and are subject to GoTo’s Terms of Service available at https://www.goto.com/company/legal/terms-and-conditions and the VeloCloud Service End User Subscription Agreement available at https://velocloud.com/company/subscription.

            The parties agree as follows:

            • Order of Precedence. In the event of a conflict among contract documents, the documents will have the following order of priority: these SD-WAN terms, GoTo’s Terms of Service, and the VeloCloud Service End User Subscription Agreement.
            • Term; Extension. The term of this agreement is 36 months and begins at the earlier of the date SD-WAN services are activated for you or 30 days after we ship you the Equipment (defined in below). The term will automatically renew in one-year increments unless you give us written notice of your intent not to renew no later than 10 days before the end of the term.
            • Early Termination. If you terminate this agreement before the end of the term or if we terminate because of your breach, you will pay early termination fees as provided below.
            • Equipment. We own any Edge device we provide you (the “Equipment”). We may provide new or used Equipment, and if the Equipment fails we will replace it at no charge unless it failed because you damaged it. You must return the Equipment to us no later than 10 days after the termination of your SD-WAN service in the same condition you received it, normal wear and tear excepted. If you fail to return the Equipment within that time, or return of damaged Equipment, you will pay the charges stated below for unreturned or damaged Equipment.

            Early termination fees for SD-WAN service

             

              Charge for each month remaining in contract term
            Edge510 – 10M $20
            Edge510 – 30M $30
            Edge510 – 50M $40
            Edge520 – 100M $55
            Edge540 – 200M $125
            Edge540 – 400M $175
            Edge840 – 400M $325
            Edge840 – 1G $450
            Edge2000 – 2G $500

             

            Charges for unreturned or return of damaged Equipment

             

              Total charge if during first 36 months Total charge if after first 36 months
            Edge510 – 10M $245 $123
            Edge510 – 30M $356 $178
            Edge510 – 50M $470 $235
            Edge520 – 100M $670 $335
            Edge540 – 200M $1,263 $631
            Edge540 – 400M $1,986 $993
            Edge840 – 400M $3,220 $1,610
            Edge840 – 1G $4,555 $2,278
            Edge2000 – 2G $5,577 $2,789

             

            Last Updated: November 2018

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