Affiliate Program Rules

As a condition of your participation in the Program, you must comply with the following linking, PPC, coupon, and domain-name rules, which we may update from time to time upon notice. Violation of any of these rules may result in suspension, reduction, or revocation of your Commission eligibility, reversal of affected orders, and/or termination from the Program, in our sole and absolute discretion.

  1. Linking to Our Website. Unless your Program allows you to generate your own links and/or creative content, you will use only linking code and creative content obtained from the Affiliate Interface, and you will not alter, manipulate, or obscure that code or its tracking parameters. If you are permitted to generate your own links, you must do so solely through the Affiliate Interface. You will use only the current links and creative content we make available and will promptly update or remove them at our request.
  2. Identification of Your Domains. You will list all domains that use your affiliate link in your affiliate profile, keep that list accurate and current, and use your affiliate links only on domains you have disclosed to us.
  3. Participating Website Look and Feel. The Participating Website(s) will not copy, resemble, or mirror the look and feel of our website, Products, or Marks, and you will not create the impression that the Participating Website is ours (or any part of ours) or that you are us or are authorized to act on our behalf. You will not frame our website in any manner.
  4. Cookie Stuffing and Similar Practices. You will not engage in cookie stuffing or use pop-ups, pop-unders, or false or misleading links. You will not mask the referring URL (the page from which the click originates), and you will not use redirects to make a click appear to originate from a domain it did not. This does not restrict "out" redirects from the same domain where the affiliate link is placed.
  5. Pay Per Click ("PPC") Advertising Guidelines. You may not:
    1. bid on any of our Marks (including variations or misspellings) for search or content-based campaigns on Google, MSN, Yahoo, or any other network (including social and mobile advertising platforms and any successor or additional networks);
    2. use our Marks in sequence with any other keyword (e.g., "LogMeIn Rescue Coupons");
    3. use our Marks in your ad title, ad copy, display name, or display URL;
    4. direct-link to our website from any PPC ad or use redirects that yield the same result (affiliates must be directed to an actual page on the Participating Website); or
    5. bid in any manner appearing higher than any Product for any search term in positions 1 through 5 in any auction-style PPC program.

    If you automate your PPC campaigns, you are responsible for excluding our Marks, and we strongly recommend adding them as negative keywords. We maintain a strict no-tolerance policy on PPC trademark bidding.

  6. Coupon Guidelines. You may advertise only coupon codes provided to you through the Program, and not codes obtained from our non-affiliate advertising, customer emails, paid search, or any other campaign. On click-through arrangements, you must link directly to our website; framing of our website is strictly prohibited. You must not mislead customers into clicking on a nonexistent offer or coupon or use similar deceptive tactics generally known as "cookie stuffing," including:
    1. using knowingly expired offers or presenting offers that do not exist or are not affiliate offers;
    2. claiming that a user must first click a link to activate or receive an offer;
    3. presenting a button that purports to show all offers but sets the affiliate cookie in the background; or
    4. using technology that generates a click or sets the cookie from copying a coupon code or through a pop-up or pop-under.

    We may, upon notice, assign you to a separate coupon-Affiliate Commission tier to reflect the attribution characteristics of coupon traffic.

  7. Domain Names. Use of any of our Marks as part of a domain, sub-domain, social media handle, username, or app name is strictly prohibited (e.g., GoToConnect.website.com, LogMeIn-Rescue-website.com, or www.LogMeInResolve-coupons.com).
  8. SEO Practices. You will not (i) create websites, landing pages, or content whose primary purpose is to rank organically for our Marks or branded terms in order to intercept or divert traffic; (ii) engage in negative SEO targeting our website or any Product page; or (iii) use cloaking, doorway pages, or hidden text in connection with the Program.
  9. Affiliate-Generated Content. Unless a Program expressly authorizes you to create your own marketing content (including reviews, blog posts, comparison articles, social media posts, and video content), you may use only the creative assets, copy, and links we make available through the Affiliate Interface. Where your Program does authorize affiliate-generated content, the following requirements apply to all such content:
    1. Accuracy. All statements about the Products, including claims regarding features, functionality, pricing, performance, and competitive comparisons, must be truthful, substantiated, and consistent with the current product documentation available on our website. You will not make any claim about the Products that we could not lawfully make ourselves.
    2. Prior Review. We may, at our election, require you to submit Affiliate-generated content for our review and approval before publication. Where we exercise this right, you will not publish the content until you have received our written approval.
    3. Correction and Removal. You will promptly correct or remove any affiliate-generated content at our request if we determine, in our reasonable discretion, that the content is inaccurate, misleading, non-compliant with these Affiliate Terms & Conditions or Applicable Laws, or otherwise harmful to our brand, Products, or reputation. If you do not correct or remove the content within three (3) business days of our request (or immediately if the content poses a legal or reputational risk), we may suspend your participation in the Program pending remediation.
    4. Intellectual Property. Affiliate-generated content must not infringe or misappropriate any third party's intellectual property, publicity, or privacy rights. You will not use our product screenshots, interface images, or proprietary materials except as we expressly authorize.
    5. Endorsement and Disclosure Compliance. All Affiliate-generated content must comply with Section 7 (Advertising Disclosures and Endorsements) of your Affiliate Terms & Conditions, including the requirements for honest endorsements, conspicuous disclosure of your material connection to us, and AI-generated content.
    6. Ownership and License. As between you and us, you retain ownership of original affiliate-generated content you create, subject to a non-exclusive, worldwide, royalty-free license you hereby grant to us to use, reproduce, modify, and display such content for the purposes of administering and promoting the Program. This license survives termination of your participation in the Program for a period of twelve (12) months, after which it automatically expires.
    7. Prohibited Content. Affiliate-generated content must not (i) make unsubstantiated comparative claims against competing products; (ii) include fake testimonials, fabricated user experiences, or invented performance data; (iii) use sensationalized, clickbait, or fear-based messaging to drive conversions; (iv) target vulnerable populations, including minors; or (v) address topics outside the scope of the Products, such as unrelated health, financial, or legal claims.

Modifications and Notices

We reserve the right to modify, amend, or replace these rules at any time by posting the revised version, and/or notifying you by email to the address on file in your affiliate profile. Changes are effective when posted (or on any later stated effective date). Your continued participation in the Program after changes take effect constitutes acceptance. If you do not agree, your sole remedy is to terminate your participation.

You are responsible for reviewing any updated rules promptly upon receipt of notice.

Remedies and Enforcement

If we determine, in our sole and absolute discretion, that you have violated any of these Program Rules, we may take one or more of the following remedial actions without prior notice except where expressly required:

  1. reduce your Commission rate, including to zero percent, for any or all affected transactions;
  2. reverse, withhold, or recoup Commissions on orders attributable to the violation;
  3. suspend your participation in the Program, in whole or in part, pending investigation or cure; and/or
  4. terminate your participation in the Program immediately upon written notice.

All remedies set forth in these Program Rules are cumulative and not exclusive. Exercise of one remedy does not waive or preclude any other remedy available under these rules, the Affiliate Terms & Conditions, or applicable law. No failure or delay in exercising any remedy constitutes a waiver of that remedy or any other right. We may exercise any combination of remedies at any time, and our determination of the appropriate remedy is final and binding.

General Provisions

These Program Rules are incorporated into and form part of these Affiliate Terms & Conditions. In the event of any conflict between these Rules and the Affiliate Terms & Conditions, these Rules shall control with respect to the subject matter addressed herein. If any provision of these Rules is held invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to render it enforceable while preserving its original intent.