4 UC Trends Changing the Collaboration Game


Technology today is changing the way companies approach productivity and collaboration. In fact, between evolving work habits and shifting priorities, a more critical element driving these changes is the availability of tools such as Unified Communication (UC) platforms.

Below are some of the biggest UC trends changing the collaboration game in businesses.

1. Cloud-based UC is redefining company spending.

Over 90% of companies today are using software as a service (SaaS) applications. Primary reasons include their lack of internal expertise and a move to find more cost-effective alternatives to traditional operational models—both of which SaaS-based applications can address.

This is especially beneficial for a lot of small to medium enterprises, which comprise a significant growing segment across multiple industries. Instead of having to spend on invest in infrastructure, SaaS-based apps those resources to go to other priorities. Switching to SaaS also makes it much easier for companies to integrate new technologies, such as UC software or hosted voice over Internet Protocol (VoIP), into their current operational model.

2. Businesses now require robust mobility features.

A combination of business trends such as bring your own devices (BYOD), evolving employee priorities that focus on work/life balance, as well as a renewed focus on mobility, is prompting businesses to seek solutions that ensures team productivity. In this new environment, productivity is no longer about getting work done while you’re in the office. It’s about staying productive no matter where the job takes you. 

Employees today look for functionalities such as single-number reachability or streamlined communication options that make it easier to collaborate from wherever they’re working. The convenience that these features offer in terms of communication and coordination allow companies to offer remote working opportunities and ensure team mobility.

3. Video is evolving to support numerous business functionalities.

Video isn’t used solely for visual conferencing anymore. It’s also a critical part of collaboration between employees and management. Today’s technology allows mobile teams to maximize video to mitigate travel costs and manage other expenses caused by long-distance collaboration. 

Utilizing video can ensure consistent and streamlined communication between team members. Teams also rely upon it to help remote workers coordinate seamlessly with office-based employees.

In addition, capabilities such as playback and recording are prompting more people to generate user-made content and share it to make training easier between remote team members. 

4. Communication and collaboration tools are combining to serve as a single, streamlined platform.

In business, communication and collaboration go hand in hand. This means a lot of effort goes into ensuring the entire team has access to the same tools that’ll allow them to communicate and stay productive at the speed of need.

Combining the features of Hosted VoIP with UC tools ensures consistent performance and productivity among your team members.

There’s a lot of opportunity to improve processes and boost efficiency with technology. If you want to find out what GoToConnect can do to help improve your current operations, get in touch with us today