Success Story: Land Use Consultants (LUC)


Environmental consultancy firm Land Use Consultants (LUC) ** needed a unified communications and collaboration solution to connect its 280-strong workforce across the UK. The company had been using a combination of Microsoft Teams and a separate hosted telephony solution, but the lack of integration between the two caused a number of problems – which were exacerbated during the pandemic.

Microsoft Teams was embedded as the primary collaboration tool throughout the organisation, so any new telephony platform needed to integrate fully with Teams. LUC appointed IT solutions consultancy SaaSCom to help it find a new Teams-centric telephony solution via a competitive tender process.

The proposal from GoTo stood out from the competition, with its GoTo Connect telephony product providing all the functionality LUC needed, combined with seamless Microsoft Teams integration. LUC initially bought 250 GoTo Connect licences, and the GoTo onboarding specialists managed the company-wide implementation.

Download the case study to read the full story about how GoTo Connect has simplified and strengthened communications capabilities for LUC, as well as improving the company’s dial plans and unlocking considerable cost savings.

Land Use Consultants (LUC) is an award-winning, independent environmental consultancy, providing planning, impact assessment, landscape design, ecology and geospatial services to a wide range of public and private-sector clients.

“I cannot speak highly enough of GoTo Connect, because it just works so well. It has enabled us to converge our telephony and communications into a single application with a single feature set. It makes our life so much easier.”


-Stuart Hogg

ICT Manager at LUC

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