See how a cloud contact center can work for your team
GoTo Contact helps you improve customer experiences, boost sales and drive results.
Experience it for yourself: our sales team can walk you through a personalized trial.
GoTo Contact is a cloud contact center solution that makes it easy to deliver top-notch customer experiences and drive more results. Use it to create effective inbound call flows, or to help your team boost sales with faster outbound calling.
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Easy deployment & customization
Setup in 1 day without additional IT. Then start customizing call flows and dashboards that work for you.
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Real-time visibility
Monitor every customer interaction, gain insights into call activity, and assign agents where they're needed most with real-time workforce management.
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Analytics to boost performance
Gauge team performance with call analytics, live stats, and agent-specific dashboards, and find opportunities to improve.
Better inbound and outbound performance – in one contact center
Inbound
Boost customer satisfaction and improve retention with a system built for inbound support.
- Customize call flows and dashboards and create a system that works for your team
- Put customers in touch with the right people with intelligent call routing and auto-queue callback
- Listen to calls and give agents real-time feedback with Whisper and Barge modes
- Track call activity and agent performance with analytics
- And more
Outbound
Supercharge your sales org with powerful features built for outbound calling and prospecting.
- Maximize revenue and never miss a call with Outbound Dialer
- Save reps time and boost productivity with pre-recorded agent messages
- Keep waiting callers engaged with in-queue SMS chat
- And more
Why GoToConnect?
A reputation trusted by thousands of companies
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Top-notch performance and reliability
99.996% uptimes, low bandwidth usage and distributed cloud architecture make GoToConnect one of the fastest, most reliable cloud systems available.
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24/7 Support
Around-the-clock support with an average resolution time of under 30 minutes keeps your team collaborating when and where you need it.
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Enterprise-grade security and privacy
We keep your conversations and data safe and secure with top-of-the-line security features and adherence to standards like SOC 2 Type II and GDPR.
See GoTo Contact in action
Ask us for a personalized trial of GoTo Contact's most powerful features.