LogMeIn Named a Challenger in Gartner’s 2019 Magic Quadrant for Unified Communications as a Service, Worldwide


We are excited to announce that Gartner, Inc. has named LogMeIn as a Challenger in the 2019 Magic Quadrant for Unified Communications as a Service, Worldwide*. LogMeIn was also named a Leader in Gartner’s most recent Magic Quadrant for Meeting Solutions*. 2019 marks the first year that LogMeIn has been included in this Magic Quadrant with the launch earlier this year of GoToConnect.

GoToConnect is the company’s first ever, truly integrated UCC solution, just a year after the 2018 acquisition of Jive Communications, Inc. GoToConnect is a fully-integrated application for workers to easily connect and communicate – both internally and externally – via a web browser or a downloadable desktop app. GoToConnect integrates the power and reliability of GoToMeeting and Jive to provide users with professional web, audio and video conferencing, presence, VoIP calling, SMS/text messaging, visual voicemail and more all in one application.

“With the launch of GoToConnect earlier this year we delivered on our promise of bringing to market a fully integrated UCC product to our customers, in less than a year after the acquisition of Jive Communications. With the power of Jive and GoToMeeting brought together in one seamless app that combines telephony, messaging, voicemail, video meetings and more, we believe we’re leading unification in the UCaaS space and the recognition by Gartner is great proof of that progress,” said Mark Strassman, Senior Vice President and General Manager of Unified Communications and Collaboration at LogMeIn. “With the previously announced international expansion of GoToConnect happening this summer, combined with a wide array of additional workflow integrations, we are extremely optimistic about LogMeIn’s position in the overall UCC market today and in to the future.”

With one of the world’s most widely recognized collaboration brands, GoTo, LogMeIn’s Unified Communications and Collaboration portfolio spans from market leading products like GoToMeeting and GoToWebinar as well as the recently released GoToConnect and GoToRoom, serves 28 million users, eight million meetings, and over 1.5 billion conferencing minutes every month. The company was also recognized as a Dec. 2018 Gartner Peer Insights Customers’ Choice for Meeting Solutions.

To learn more about the 2019 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide, please visit Gartner's website here.


Gartner Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

*Sources: Gartner, Inc. Magic Quadrant for Unified Communications as a Service, Daniel O’Connell, Rafael Benitez, Megan Fernandez, Christopher Trueman, Sebastian Hernandez, 30 July, 2019. Gartner, Inc. Magic Quadrant for Meeting Solutions, Mike Fasciani, Tom Eagle, Adam Preset, 4 September 2018.

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