GoToAssist is now GoTo Resolve. Discover what our all-in-one IT solution can do for your business.     Explore GoTo Resolve

Choose your plan

Pick a plan or start free today — no credit card required.

Remote Access

For teams needing to connect to and control owned devices.

per month, billed annually
SAVE MORE WITH ANNUAL
Includes:
  • 25 Devices
  • Unattended Remote Access
  • Multi-session Handling
  • Terminal Access
  • Background File Manager
  • See more below ↓
Available Add-ons:
  • Additional Devices
  • Mobile Device Support
  • Camera Share
WEB-ONLY SPECIAL

Remote Support Plus

For teams needing ad-hoc support with unattended access.

per month, billed annually
SAVE MORE WITH ANNUAL
Remote Access features +
  • 25 100 Devices & 1 Agent
  • Unlimited Remote Support
  • Agent Screen Share
  • AI-powered Self-Service
  • Ticketing
  • See more below ↓
Available Add-ons:
  • Mobile Device Support
  • Camera Share

Standard

For teams supporting access, monitoring & automation needs.

per month, billed annually
SAVE MORE WITH ANNUAL
Remote Support Plus features +
  • Device Monitoring & Alerts
  • AV Management
  • Remote Execution
  • Asset Management
  • AI Assistant
  • See more below ↓
Available Add-ons:
  • Additional Agents
  • Additional Devices
  • Mobile Device Support
  • Camera Share
  • Endpoint Protection Software
  • Mobile Device Management (MDM)

Premium

For teams wanting to deploy true RMM and proactive IT support.

Let's Talk
 
 
Standard features +
  • Patch Management
  • Scheduled Automations
  • Self-healing Alerts
  • Patching Policies
  • Onboarding Manager*
  • See more below ↓
Available Add-ons:
  • Additional Agents
  • Additional Devices
  • Mobile Device Support
  • Camera Share
  • Endpoint Protection Software
  • Mobile Device Management (MDM)
  • GoTo Resolve for MSPs

    Scale your business. Securely support your customers. GoTo Resolve's all-in-one remote IT management software is built for managed service providers as an affordable solution for best-ever client support.
    Learn More >
Remote Access Remote Support Plus Standard Premium
Plan Support
Agents Included Unlimited 1 1 1
Devices (Endpoints) Included 25 100 25 25
Remote Monitoring & Management
GoPilot AI Assistant
Dashboard
Device Quick View
Terminal Access
Background File Manager
Alerting
Custom Script Alerts
Remote Execution
Antivirus Management
Windows Updates Read only
Application Updates Read only
Automation Scheduling
Self-Healing Alerts
GoTo Resolve Endpoint Protection software add-on add-on
Remote Session
Unattended Remote Access
Unlimited Instant (clientless) Remote Support
Reboot and Reconnect
Multi-Session Handling
File Transfer
Admin Mode
Session Recording
In-Session VoIP
Screen Blanking
Lock Keyboard and Mouse
Agent Screenshare
Session Transfer
Multi-Agent Collaboration
Mobile Support add-on add-on add-on add-on
Camera Share Support add-on add-on add-on add-on
Hardware & Software Asset Management
Unlimited Hardware Assets
Import hardware assets
Automated Software Discovery
License Contract Management
License Compliance Notifications
Monitor & Track Software Usage
Unlimited Custom Categories, Fields and Labels
Integrated User Management
Attachments
Reminders
Sort, Filter, & Search
Export
Activity Log
Helpdesk
Incident Management
End User Portal
Helpline
MS Teams Integration
Email Ticket Submission
Custom Fields, Categories, Tags, and Statuses
Integrated Remote Support
Custom Helpdesk Domain
Account Administration and Security
Zero Trust Access Controls
Mass Deploy Devices
Device Grouping
URL Device Deployment
Unified GoTo Product Admin Center
Multi-Factor Authentication
Single Sign-On (SSO)
Active Directory Connector
Multi-Company Support
Website PIN Entry page integration Includes GoTo Branding GoTo Branding removed GoTo Branding removed
Customer Support
Support Center
Community Support
Live Email/Chat/Phone Customer Support
Mobile Add-On
iOS Remote View
Android Remote Control
Android Unattended Remote Access
Chromebook Remote View
Camera Share Add-On
Zero Download for End User
Annotations
VoIP Audio
Recordings
Mobile Device Management
Device Configuration and Restrictions
Application and Content Management
Device and Data Security
Real-time Analytics, Dashboards & Reports
Automated Device Enrollment and Business Policies

Frequently asked questions

GoTo Resolve offers four plans: Standard, Premium, Remote Support Plus and Remote Access – each with different features and pricing based on your business’ needs such as the number of agents and number of devices being supported. Our most popular option is GoTo Resolve Standard, which includes unlimited remote sessions and ticketing, 1 agent and 25 devices along with our innovative Remote Execution feature. If you have a higher volume of agents and devices, you can choose to add on or contact our sales team for additional plan options.
When you purchase a monthly or annual GoTo Resolve plan, you get:
  • Full features and functionality aligned to the tier purchases for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges
  • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoTo Resolve Global Customer Support team
  • Free upgrades
  • Access to training videos, help guides and best practices
Sign up for a free 14-day trial of GoTo Resolve and you will be able to use GoTo Resolve Standard tier, its mobile device support, and camera share support capabilities during the trial. We will notify you before your trial expires and you can decide to subscribe to a paid plan or let your trial expire into our Free plan.
Yes! Contact us to learn how GoTo Resolve is designed to make IT support easy no matter the company size. Learn about our different pricing options.  
Contact our in-house Global Customer Support.
Yes, you can make changes to your plan online at any time. Log in to your account at admin.goto.com, then click the Upgrade or Add Licenses buttons. You can also contact Global Customer Support to make any adjustments to your account.
We are required to collect any tax required by local laws, such as VAT (Value Added Tax) for all European Union countries and from all customers with UK billing addresses. Many U.S. states require sales tax as well.

*Dedicated Onboarding Manager support is available on contracts of $5,000 USD and above.