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Love GoToAssist? Meet LogMeIn Resolve.

Our most powerful remote support tool yet features secure device management, background access, ticketing, automation, and so much more.

Support and access any device, from anywhere

Deliver fast, frictionless remote support and access on virtually all Android, Chrome OS, or iOS devices.

  • Join sessions directly via SMS, PIN, link, or email
  • Easily remotely access device screens and transfer files
  • Chat with agents using VoIP, your web browser, or the app
  • Hand off or record mobile support sessions
Fournissez une assistance à distance sur n’importe quel appareil, depuis n’importe où

Unify and automate IT management

Secure and maintain IT infrastructure with advanced remote monitoring and management (RMM) and proactive patch management.

  • Mitigate cyber threat risk, automate IT tasks, and automatically manage endpoints
  • Proactively detect needed patches with Customizable Alerting. Deploy updates while users work using Background Access
  • Keep systems safely up and running in a single dashboard with Antivirus Management
Détectez de manière proactive les correctifs nécessaires grâce aux alertes personnalisables.

Modernize your helpdesk

From traditional ticketing to conversational ticketing that plugs IT support into the tools you already use – choose the right solution for your team.

  • Submit and manage tickets and start remote support sessions -- all within Microsoft Teams
  • Offer one-click remote support sessions with integrated notes and recordings using Zendesk and ServiceNow
  • Use the desktop agent console, web console, mobile app, or a combination to fit your needs
La gestion de tickets intègre l’assistance informatique dans les outils de messagerie que vos équipes utilisent déjà.

Explore all of LogMeIn Resolve’s powerful features

Our all-in-one IT tool offers everything you love about GoToAssist – plus so much more.

GoToAssist

LogMeIn Resolve

Robust remote support solution

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Remote support sessions with VoIP

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Remote sound from customer computers

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Improved stream quality during remote sessions

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Adjustable in-session stream quality settings

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Background and in-session file manager

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RMM (including patch management and antivirus management)

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Helpdesk

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Zero-Trust security access controls

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Still using GoToAssist?

Don’t worry, we’re here to help with anything you need.
Optimisez l’assistance et répondez, agissez et résolvez les problèmes depuis un seul endroit.

GoToAssist Support

Learn how to control a remote PC, Mac, or mobile device in seconds.

Frequently Asked Questions

Why LogMeIn Resolve?

Can I upgrade from GoToAssist?

What else am I getting with LogMeIn Resolve?

What if I'm just looking for Remote Support?

Let’s make IT easy together

See what our most powerful all-in-one IT support tool can do for your business.