Created as a non-profit private foundation to support the teaching, research, institutional, scientific, and technological development projects of the Foundation Oswaldo Cruz (Fiocruz), Fiotec had experienced growth in the last years that needed to be accompanied by investments in its communications infrastructure. A move to a larger headquarters within Fiocruz and the Covid-19 pandemic made Fiotec’s need to invest in modern technology solutions more urgent.

After analyzing several solutions on the market, Fiotec chose GoTo Connect for its ease of use and its ability to centralize phone management.

One of the main results of migrating to a cloud-based tool was to enable a flexible work model for Fiotec’s employees. Furthermore, without needing services for the physical switch, Fiotec saved 20% in costs with GoTo Connect.