#GoToGetsIT: This article is part of an ongoing series from GoTo’s thought leaders on the frontlines: Our Solutions Consultants deeply understand our customers’ unique challenges and connect the right solutions to meet their goals using GoTo technology. Here, they share their industry knowledge on what it takes to help businesses everywhere thrive in a remote or hybrid world.
As technology evolves, businesses rely heavily on IT systems to conduct their daily operations. These systems, however, can be susceptible to bugs, vulnerabilities, and performance issues, which can result in security issues and downtime. That is why it is critical to keep IT systems up to date with the most recent patches and updates. In this article, we will discuss the importance of keeping IT systems up to date and how GoTo Resolve can assist businesses in doing so.
Why is it critical to keep IT systems up to date?
Security threats are constantly evolving and outdated systems are more vulnerable to cybercriminals, making it easier for them to disrupt operations.
Due to bugs and outdated code, software applications can become slower and less reliable over time. Updating these systems can improve performance and decrease downtime, resulting in increased productivity and revenue.
Many industries have regulatory requirements for maintaining customer data and privacy, and noncompliance can result in severe penalties and fines.
System issues or downtime can result in an inability for customers to connect with your company. Customers may lose faith in the company, resulting in a drop in revenue and growth.
How can GoTo Resolve help keep IT systems up to date?
GoTo Resolve provides a suite of tools to assist businesses in keeping their IT systems updated, including:
Patch management automates the process of identifying, testing, and installing software updates. This keeps systems up to date with the most recent security patches, bug fixes, and performance enhancements.
Remote Monitoring and Management (RMM)
Patch management is part of GoTo Resolve’s set of RMM tools. RMM allows businesses to monitor their IT systems 24 hours a day, seven days a week, proactively detecting and addressing issues before they become major issues. This ensures that systems are always operational, increasing uptime and productivity.
Executing patch management tasks requires security considerations. Endpoint security protects endpoints such as laptops, desktops, and mobile devices from advanced threats. For example, GoTo Resolve’s zero trust security architecture protects devices from the most recent malware, ransomware, and other cyber threats.
Keep your IT infrastructure updated
Updating IT systems is critical for a company's security, performance, and compliance. Outdated systems can be more vulnerable to cyber threats, are less reliable, and can lead to regulatory penalties and reputational harm. Patch management, RMM, and endpoint security tools built into GoTo Resolve can help businesses keep their IT systems up to date, reducing the risk of security issues, improving performance, and maximizing uptime.