Privacy and security are part of our DNA

Learn more about our privacy and security programs for the GoTo suite of unified collaboration and communication solutions.

We keep your employees connected and business protected

As a global company with users in nearly every country around the world, protecting the personal and confidential information entrusted to us is one of our top priorities, and we continually evaluate our privacy and security practices against industry practices to do just that.


We keep data private and employee video conferences secure​

  • Enterprise Single Sign-On

    Only your employees can access your organization’s GoTo solutions with Enterprise grade SSO.
  • Risk Based Authentication

    GoTo can determine if suspicious behavior is taking place, such as a login from an unauthorized device from a remote location.
  • Password Protection

    Add an extra layer of security to every meeting. Unique passwords can be required to join a session.
  • Meeting Lock

    Keep conversations private. Meeting Lock keeps guests in a waiting room so only the host can let them join.

Business-grade compliance

We're committed to keeping GoTo tools up to date with the latest privacy and security industry standards. The Trust & Privacy Center is your single source of truth for the latest security, compliance, data protection, and system performance information.

  • Transport Layer Encryption
  • AES-256 Bit Encryption

  • SOC2 Type II, SOC3, BSI C5
  • GDPR Compliant

  • TRUSTe Verified Privacy
  • CCPA Compliant

  • APEC CBPR and PRP Certified
  • HIPAA Ready

Product technical resources​

Click on any of the GoTo solutions below to learn more about the technical security and privacy features in place for each. Access information such as how GoTo handles, retains and stores data, information on our sub-processors, or how our encryption standards protect what matters to you most.

Get answers to all of your security questions

LogMeIn maintains robust security and privacy certifications which you can learn more about on our security page here. However they do vary from product to product. If you are looking for a certification tied to a specific product, you can find out more on our product resources page.
We're happy to share. SOC3 reports can be downloaded directly from our product resources page.
Yes. As a global Software-as-a-Service provider, we have many customers and users subject to the GDPR which means that its applicable requirements apply equally to us. To find out more about how LogMeIn meets GDPR and other privacy requirements, please visit the privacy page and view our data processing addendum.
No. There is nothing in the current GDPR regulation that prevents or suggests this requirement. The GDPR does outline that Data Processors must protect personal data appropriately, regardless of where it is stored. Further, the GDPR does not invalidate or override the EU Model Clauses (which are part of LogMeIn's GDPR-compliant DPA) which is a valid mechanism to ensure the legal transfer of personal data into and out of the EU.

Meet your goals and grow with GoTo

Empower your workforce with business-grade tools they need to collaborate and win for one low price.