2020 Archive
/pt/blog/5-problems-plaguing-modern-call-center-managers
5 Problems Plaguing Modern Call Center Managers
The call center is one of the toughest environments in customer service, and perhaps the most pivotal when it comes to the customer experience. In this post, we discuss the five leading problems call center managers will want to address, along with some possible solutions.
06/18/2020
/pt/blog/adopting-the-right-collaboration-tools-in-the-age-of-remote-work
Adopting the Right Collaboration Tools in the Age of Remote Work
06/17/2020
/pt/blog/jive-is-now-officially-gotoconnect
Jive's Virtual Phone Solution is Now Officially GoTo Connect
06/16/2020
/pt/blog/gotomeeting-features-reduce-distance-remote-workers
Video Conferencing Features That Reduce Distance for Remote Workers - GotoMeeting
As remote work experts, we know that being a remote worker brings today's workforce a unique set of challenges – from struggling to stay focused to feeling distant and isolated from your peers. We're here to help! Here are some ways to use our favorite GoToMeeting features for an improved remote workflow.
06/16/2020
/pt/blog/3-surprising-ways-to-motivate-call-center-employees
3 Surprising Ways to Motivate Call Center Employees
06/11/2020
/pt/blog/remote-workers-do-not-miss-their-commutes
Why Remote Workers Don't Miss Their Commutes
06/10/2020
/pt/blog/gotoconnect-now-integrates-with-slack
Access Your Favorite Voice Features in Slack with GoToConnect's Newest Integration!
06/08/2020
/pt/blog/business-continuity-is-key-to-remaining-productive-during-a-crisis
Maintaining Organizational Productivity During a Crisis: Business Continuity is Key
06/04/2020
/pt/blog/4-ways-your-contact-center-can-deliver-better-customer-service
4 Ways Your Contact Center Can Deliver Better Customer Service
Contact center teams' customer service contributes to the company's bottom line. Here are four ways your contact center can deliver better customer service.
06/04/2020