Resolve issues with quick, effective end-user troubleshooting
Work across platformsSure, work still happens at an office desktop – but it also happens on remote desktops, on mobile, on tablets and beyond. Support every device to keep everyone working.
Prioritize securityWith teams working remotely, keeping systems and processes safe is more important than ever. Banking-grade encryption has your business covered.
Customize supportCreate support processes that really work for your business. From a chat-based help desk for small companies, to a customizable interface for enterprises.
GoTo Resolve: solving IT issues anywhere and everywhere
Because every business should offer award-winning support
With GoTo Resolve, small businesses can provide fast, consistent IT support in real time to keep employees up and running. Now, agents have the tools they need to fix issues, fast.
Rescue allows enterprises to integrate flexible, reliable remote access and support into their workflows to keep business up and running. No matter how complex the challenges, security is at the heart of every interaction.
GoTo support products are:
Easy to deployOur top-rated products are easy to set up and even easier to use for everyone on the team.
Highly compatibleIntegrations work seamlessly with your desktops, mobile devices, servers, and beyond.
Effortlessly reliableDon’t waste time on offline systems. GoTo products have 99.99% uptime.
Super secureStay safe with banking-grade 256-bit AES encryption, multi-factor authentication, and more.
With remote support software from GoTo, you can...
Best for small businesses
Personalize and streamline the IT and employee experience
Make support simpler and more cohesive than ever
With ticketing, ad-hoc remote support, and unattended remote access all in one platform, agents no longer need to switch between app windows and logins to troubleshoot issues.
Best for enterprises
Pair the support you need with security you can rely on
Stay the course and keep business running smoothly
Flexible support tools fit right into your current business ecosystem. Connect seamlessly to the tools you already use with built-in integrations and robust, open APIs.
Frequently Asked Questions
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