Working remotely? Streamline your IT support.
Consolidate supportRespond, act, and resolve issues – all in one place. Now resolving a help desk ticket is as easy as having a conversation.
Maximize productivityTime-optimizing features like unattended access and multi-session handling let agents and employees get more done.
Make secure IT simpleWith enterprise-grade security and consumer-grade ease of use, systems stay safe while business stays up and running.
Remote access, support, ticketing, and camera sharing – all in one place
GoTo Resolve makes more possible for remote and in-house teams
Remote access & IT support
Speed up resolutions, starting with a fast, frictionless join flow. All the tools an agent needs to resolve issues are on a single dashboard, including:
Explore Remote Support >
IT leaders love GoTo remote IT support software
"With a small IT support team, we are very excited about what GoTo Resolve is able to bring to our organization. We have found the remote access to be invaluable for supporting our nearly 200 remote staff, while the integrated ticketing solution solves a big gap in our work. Layering in Microsoft Teams, the simplified automation capabilities, and easy-to-navigate console, it really feels like GoTo has created a unique system for organizations like ours."
Mel Schroyer Network Administrator, Education Minnesota