Love GoToAssist? Meet GoTo Resolve.
Our most powerful remote support tool yet features secure device management, background access, ticketing, automation, and so much more.
Support and access any device, from anywhere
Deliver fast, frictionless remote support and access on virtually all Android, Chrome OS, or iOS devices.
- Join sessions directly via SMS, PIN, link, or email
- Easily remotely access device screens and transfer files
- Chat with agents using VoIP, your web browser, or the app
- Hand off or record mobile support sessions
Unify and automate IT management
Secure and maintain IT infrastructure with advanced remote monitoring and management (RMM) and proactive patch management.
- Mitigate cyber threat risk, automate IT tasks, and automatically manage endpoints
- Proactively detect needed patches with Customizable Alerting. Deploy updates while users work using Background Access
- Keep systems safely up and running in a single dashboard with Antivirus Management
Modernize your helpdesk
From traditional ticketing to conversational ticketing that plugs IT support into the tools you already use – choose the right solution for your team.
- Submit and manage tickets and start remote support sessions -- all within Microsoft Teams
- Offer one-click remote support sessions with integrated notes and recordings using Zendesk and ServiceNow
- Use the desktop agent console, web console, mobile app, or a combination to fit your needs
Still using GoToAssist?
Don’t worry, we’re here to help with anything you need.
GoToAssist SupportLearn how to control a remote PC, Mac, or mobile device in seconds.
GoToAssist See It SupportSee it to solve it using your customer’s live-streaming camera feed.
Service Desk SupportCreate an oline support portal as a quick, simple way for customers to get help.
Frequently Asked Questions
Let’s make IT easy together
See what our most powerful all-in-one IT support tool can do for your business.