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Case Study: Coalfire


Coalfire's sales team offers cybersecurity advisory solutions to a global customer base. With the largest dedicated cyber risk advisory staff in the US, they relied heavily on GoToMeeting to meet with clients and potential customers. But when they decided to implement a totally new web conferencing solution, the sales staff revolted – flooding their IT help desk with up to 15 complaints per week. Did they make a mistake?

Founded in 2001, Coalfire is a cybersecurity advisor to private and public sector organizations.

“Our sales team adamantly and unanimously asked us to go back to GoToMeeting for collaboration. It's what we all know and love.”


-Robert Flores

VP of IT, Coalfire

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