Our customers are why we do what we do every day. We’re dedicated to building valuable partnerships that help customers achieve their remote support and business communication goals. Ultimately, customer success is our success, which is why we’re ecstatic to share G2’s Fall 2022 reports — and most importantly thank our customers!
At GoTo, we’re proud of a few highlights: We received 33 top 3 rankings across the following 7 solutions: GoTo Resolve, GoTo Connect, Rescue, GoTo Meeting, GoTo Webinar, Central, and Join.me. GoTo also saw 117 improved rankings from the Summer 2022 reports. Finally, we earned 5, #1 rankings for GoTo Connect, GoTo Resolve, and Rescue:
- GoTo Connect: Earned Most Implementable and Best Results awards by achieving #1 ranking in the UCaaS Platforms Implementation Index and Results Index.
- GoTo Resolve: Secured the Fastest Implementation award by ranking #1 in the Service Desk Implementation Index.
- Rescue: Achieved a G2 Leader award by ranking #1 in the Co-Browsing Grid Report.
G2 is the world’s largest and most trusted software marketplace. With 1.8 million reviews and counting, G2 helps people around the world make better buying decisions — and reach their potential.
GoTo received top rankings in Usability Index, Results Index, Relationship Index, and Implementation Index Reports, which are based on ratings by business professionals. GoTo has also received top rankings in various Grid reports by receiving positive reviews from verified users compared to similar products in particular categories.
It’s all thanks to our customers. Reviews like the quotes below help us win these notable rankings.
GoTo Connect: “It is very easy to manage the [GoTo Connect] PBX. We were able to handle everything with very little training. We saved over $4,000.00 a month compared to Vonage. The features are much better than Vonage’s as well.” - Michael F., VP, Information Technology & Services, Mid-Market (read the full review here)
GoTo Resolve: “This [GoTo Resolve] software enables the user to identify, engage and resolve the problem with the help of multiple features. In addition to this, the software provides the best IT game-changing support and secure browsing.” - Melissa C., Senior Project Manager, Enterprise (read the full review here)
Rescue: “We have been using Rescue for several years and our agents and customers appreciate the ease of use and performance. I value the partnership with the GoTo teams and their desire to see their customers succeed and grow using their tools.” - Theo K, Global Content Manager, Enterprise (read the full review here)
To learn more about how GoTo can help with all your IT Support and Management and Communications needs, please visit goto.com.