See why GoTo Resolve beats AnyDesk, anyday.
RMM functionality
Unlike AnyDesk, GoTo Resolve comes with built-in lightweight Remote Monitoring and Management (RMM) tools, which allow IT to complete essential tasks like pulling system diagnostics, automating repetitive tasks, and installing software – without scripting knowledge.
Helpdesk ticketing
GoTo Resolve comes with helpdesk ticketing included, allowing IT, HR and finance teams to manage their tickets on desktop, web, or mobile – using either traditional ticketing dashboards or modern conversational ticketing on MS Teams.
Simple, secure end-user experience
AnyDesk agents must guide first-time users through downloading their application before assisting them. This creates confusion and hassle – and has even resulted in malware downloads.1 GoTo Resolve’s unique session codes, run-only applet, and zero trust security simply and safely simplify the process.
Choose GoTo as your free AnyDesk alternative and avoid:
Security scams
Because AnyDesk requires a user download for ad hoc support, they made users vulnerable when a malware agent appeared higher than AnyDesk on search results, which many customers mistakenly downloaded.2 With GoTo Resolve, we’ve designed our process to be simpler for end users and leave less room for cyber attacks.
Disjointed systems
AnyDesk only covers one piece of the equation for IT support and management needs. Supplementing with other platforms to cover essential tasks such as device management and ticketing creates complexity and adds cost. GoTo offers all-in-one support that’s simpler than ever for IT teams.
Performance issues
Users of AnyDesk often complain that it’s riddled with performance and latency issues.3 The platform requires a very strong internet connection – and when providing ad hoc support, this isn’t always a given. GoTo’s lightweight architecture makes service accessible for all users.
See why IT pros pick GoTo Resolve
-
Simplified experiences
-
Advanced capabilities
-
Unbeatable security
- Zero trust security architecture
- SSO & MFA
- Seamless integrations
- Plus, NEW features added all the time!
You deserve better IT
See what secure all-in-one IT support can do for your business.