Explore LogMeIn Resolve’s capabilities that make more possible for MSPs
Patch Management
Simplify how patches are managed through Resolve’s centralization and automation capabilities. Keep customers safe from potential issues and cyber threats by tracking, testing, and installing patches all from the Resolve console.
IT Automation
Free your technicians from time-consuming, repetitive tasks, so they can focus on challenging and interesting work. Leverage Resolve’s automation to do the mundane, routine tasks like software installation and updates for you.
Remote Access
Use unattended access to work on devices without the end-user present to keep everything running. Or take advantage of background access and fix issues without interrupting the current user’s workflow.
Remote Support
Fix issues from anywhere, with customer friendly options for ease-of-use. Features like Camera Share let MSPs see what customers see, reducing unnecessary onsite visits.
Managed Antivirus
With Resolve’s managed antivirus you can simplify protecting and managing each endpoint. Proactively detect issues and address potential vulnerabilities all within Resolve.
Reporting
Pull data out of Resolve to review internally, share with customers, or to simply answer an inquiry. With reports providing valuable insights, you will drive better business decisions and display value to customers.
Built-in Helpdesk and Knowledge Base
Track customer issues and internal knowledge all within the Resolve platform. Modern ticketing and easily accessible knowledge base articles equip MSP teams to resolve issues faster.
AI Assistance and Automation
Resolve’s AI features boost efficiency throughout IT workflows. Use AI to streamline device diagnostics, problem analysis, updates, scripting, and more.
Mobile Device Management (MDM)
Protect and manage customer mobile devices through a single platform. Manage smartphones, tablets, and laptops to control app access, enforce security policies, and remotely wipe lost or stolen devices with ease.
