Support and access any device, from anywhere
Deliver fast, frictionless remote support and access on virtually all Android, Chrome OS, or iOS devices.
- Join sessions directly via SMS, PIN, link, or email
- Easily remotely access device screens and transfer files
- Chat with agents using VoIP, your web browser, or the app
- Hand off or record mobile support sessions

Unify and automate IT management
Secure and maintain IT infrastructure with advanced remote monitoring and management (RMM) and proactive patch management.
- Mitigate cyber threat risk, automate IT tasks, and automatically manage endpoints
- Proactively detect needed patches with Customizable Alerting. Deploy updates while users work using Background Access
- Keep systems safely up and running in a single dashboard with Antivirus Management

Modernize your helpdesk
From traditional ticketing to conversational ticketing that plugs IT support into the tools you already use – choose the right solution for your team.
- Submit and manage tickets and start remote support sessions -- all within Microsoft Teams
- Offer one-click remote support sessions with integrated notes and recordings using Zendesk and ServiceNow
- Use the desktop agent console, web console, mobile app, or a combination to fit your needs

Explore all of LogMeIn Resolve’s powerful features
Our all-in-one IT tool offers everything you love about GoToAssist – plus so much more.
GoToAssist
LogMeIn Resolve
Robust remote support solution
Remote support sessions with VoIP
Remote sound from customer computers
Improved stream quality during remote sessions
Adjustable in-session stream quality settings
Background and in-session file manager
RMM (including patch management and antivirus management)
Helpdesk
Zero-Trust security access controls
Frequently Asked Questions
Why LogMeIn Resolve?
Can I upgrade from GoToAssist?
What else am I getting with LogMeIn Resolve?
What if I'm just looking for Remote Support?