Contact Sales:1-800-514-1317

Boost your sales teams. Ensure your customers are happy

Get started with a custom contact center in 1 day.
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    1-day deployment

    Get up and running in 1 day – no additional resources or IT needed.

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    Simple, clear pricing

    Contact Center is 1/3 the price of similar contact center systems – with no hidden fees.

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    Streamlined management

    Manage your contact center with a single unified admin portal and make it work for your business.

One contact center for both inbound and outbound activity

Unlock powerful call center features when you add Call Center to your GoToConnect plan. Deliver top-notch customer experiences and create better outcomes without the headaches of a traditional call center.

Inbound

Boost customer satisfaction and improve retention with a system built for inbound support.

  • Customize call flows and dashboards and create a system that works for your team
  • Put customers in touch with the right people with intelligent call routing and auto-queue callback
  • Listen to calls and give agents real-time feedback with Whisper and Barge modes
  • Track call activity and agent performance with analytics
  • And more

An agent is using the contact center inbound features

Outbound

Supercharge your sales org with powerful features built for outbound calling and prospecting.

  • Maximize revenue and never miss a call with Outbound Dialer
  • Save reps time and boost productivity with pre-recorded agent messages
  • Keep waiting callers engaged with in-queue SMS chat
  • And more

An agent is using the contact center outbound features

Integrate with your CRM

Streamline your customer service workflow by integrating with top CRMS like Salesforce, Zoho and Zendesk. Save your agents time by cutting out the back and forth between applications.

View all Integrations »

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Why GoToConnect?

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    Top-notch performance and reliability

    99.996% uptimes, low bandwidth usage and distributed cloud architecture make GoToConnect one of the fastest, most reliable cloud systems available.

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    24/7 Support

    Around-the-clock support with an average resolution time ,30 minutes keeps your team collaborating when and where you need it.

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    Enterprise-grade security and privacy

    We keep your conversations and data safe and secure with top-of-the-line security features and adherence to standards like SOC 2 Type II and GDPR.

FAQs

Contact Center is an add-on for GoToConnect. Once you’re up and running with GoToConnect, deploying Contact Center is simple. You can contact our sales team to get started.
Contact Center helps you create better customer experiences and increase customer satisfaction, which in turns results in higher retention. By tracking call activity and results, you get insights into how agents interact with customers, and can discover ways to help them improve, speed up their response times, and get better results.
Contact our sales team to explore solutions and plans that work for your business. We always promise clear, transparent pricing with no surprises.
Cloud contact center solutions let you deploy an easy-to-use, customizable call center that works for you and your business and doesn’t require extensive resources to setup. Key features include call analytics, inbound and outbound call monitoring, interactive voice response and automatic call distribution.

Better interactions, better results

Improve engagement and drive better results with GoToConnect Contact Center.