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Market Force

Market Force helps multi-location businesses measure and improve the customer experience, with mystery shopping, CSAT surveys, contact center data, and more.

Brooke Louvier
This is one of the companies I mystery shop for. It's a good place to start. Mostly fast food.

Mystery Shop Fraud

Mystery Shopping is an effective tool to provide detailed feedback to restaurants, hotels, stores and other service providers. This video identities two types of frauds.

Brooke Louvier
Good video to watch to make sure you don't fall for a scam.
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