Simple Ways to Boost Knowledge Sharing - GotoMeeting


Knowledge sharing is a hot topic in business management circles. Across workplaces everywhere, managers are asking teams to take ownership of relaying their learnings about processes and productivity. This could be a new technique from an external course or a solution they found to a work-related problem. The challenge for mangers in a fast-paced, high-demand work environment is finding the time or method to share that information effectively. Here are a few options to choose from to help keep your team in the know!

Watch and Learn

Managers can make the most of the training that’s provided to certain employees by thinking outside the box. If a few people on the team have recently taken a new training session or course, encourage them to design a presentation to share the highlights with the team.

According to one survey, 86 percent of employees cite lack of collaboration of ineffective communication as a key cause of workplace failures. Presenting newfound knowledge to others solidifies team members’ understanding, as well as helping a wider group benefit from the lesson concerned, therefore diminishing the chance of such failures. The presentation doesn’t need to be long, and scheduling doesn’t need to get in the way either. If it’s hard to find time the whole team is available, you can record the presentation and share it after for everyone to watch and listen on their own time.

Don’t Cut the Slack

Training courses are great for career development, but there’s plenty to discover and share as people work through projects and processes internally. As a leader, you should encourage your team to share every one of these lessons, from the pivotal moments to the quick fixes. These lessons big and small can help other employees power through their workload more efficiently.

But depending on the topic, there isn’t always time to stop and share a full lesson with the team. That’s where messaging tools like Slack are very helpful to bridge this gap in communication. Creating a separate Slack channel for “Hacks and Solutions” generates a quick and simple way to share ideas and make them accessible to everyone to learn as they go. Your team won’t have to stop in their tracks to learn something that might not be relevant for them in that moment, but they can always refer back to the channel as they hit roadblocks.

Take a Stand

Another strategy that’s become status quo in Silicon Valley is the stand-up meeting. In a stand-up, a team convenes for a short meeting first thing in the morning without sitting down, which encourages shorter, more focused meetings. Stand-ups are a perfect way for busy offices to share knowledge efficiently and regularly. Encourage your team to share a brief summary of what they’ve done, what they’ll be doing, and share any problems, solutions or information they’ve come across. This is a pivotal conversation and if taken seriously can really streamline processes and help eliminate problems across the board.

You’ll see exponential added value by making presence this stand up mandatory, “no excuses”. Set the expectation that everyone join in person or by video conference regardless of travel, commute, or working remote. The connection can still be brief, and the order can change depending on priorities. But this way it become a habit, rather than an option. Nobody is left out of the knowledge sharing loop and the team feels united.