As a customer-centric and customer-obsessed company, we are constantly working to improve our customers’ experience and we have made huge strides thanks in large part to the voices of our customers. From major product updates like our completely overhauled new GoToMeeting, to our latest GoTo integrations and product roadmap for 2020 and beyond, our customers and their stories are our top priority and their feedback shapes our every move.
For this reason, receiving recognition from our customers brings us a tremendous amount of excitement, and we are proud to once again be named a 2020 Gartner Peer Insights Customers’ Choice for Meeting Solutions! Our Unified Communications and Collaboration products being recognized include GoToMeeting, GoToWebinar, GoToTraining, GoToRoom and join.me.
According to Gartner, “The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals.” To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.
Customer feedback continues to shape our products and services, we believe this distinction — straight from our customers in a public forum — is the greatest tribute we can receive.
Check it out for yourself! See what some of our awesome customers had to say!
- “Writing about my overall experience about it, I would say it is really a very amazing platform. It is the most reliable product for making conference calls. It is helpful in a sense of saving our precious time. It has simplified the communication by introducing facilities of audio call, video conference and chats. It is just the blessing of this product that has made the process of communication efficient and fruitful.” – Manager Finance Account
- “GoToMeeting greatly reduces travel time and costs for fuel and mileage. Even at the last minute, if a customer can’t make the GTM, you can easily reschedule. It’s as simple as changing a diary entry in Outlook – аnd nо mоre angry fасes when yоu dоn’t turn uр аt the оffісe.” – Project Manager in the services industry
- “GоTоMееtіng is an amazing software for my company. We use GoToMeeting across all departments. I love it because I can share my screen and the support member I’m speaking with can actually see the issues I’m experiencing as opposed to trying to explain it through an email or on a phone call.” – Social Media Coordinator in the services industry
- “I conduct online trainings to businesses around the world who have or are interested in our software. The ability to conduct this online saves money and time. Our members do not have to come to our locations and we have minimized traveling for our training specialists.” – Special Event Coordinator in the transportation industry
To all of our customers who submitted reviews, thank you! These reviews mold our products and our customer journey, and we look forward to building on the experience that earned us this distinction!
For more information visit the official Gartner Peer Insights Customers’ Choice page.
Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.